Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I ordered some trainers from their website. Had a confirmation email but heard nothing for a week. Tried contacting them via numerous emails but heard nothing back. I rang them after 9 days, spoke to the shop who said the trainers had been ordered from the supplier and they would be with me within the next few days. I received an email today (10 days from order date) saying that they are unavailable and wouldnt be in stock from 3 months. I am now waiting for a refund."
"Teamdirect advertised products on google shopping which they didn't have in stock and weren't able to order. They had to refund my money. Completely unacceptable."
"Found this site through Google Shopping. Was looking for some running items. Had not come across this site before. Purchased some Nike running vests on sale, and also enquired about a pair of adidas Kanadia running shoes by calling the company. The lady I spoke with was helpful. I ended up ordering the shoes as well. Products arrived 2 working days later. Good prices, good service."