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4.6 / 5 (20 reviews) average score over the past This merchant had 90% positive reviews over the last Six Months
Six Months
Positive: 18
Neutral: 0
Negative: 2
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5/5
2025-02-18
Great customer service!
"Not only was TUC quick to respond to my inquiry, but they helped walk me through the issue I had to verify my phones status. After some cordial back-and-forth, I figured out what I needed and the TUC team worked with me to attain a very satisfactory resolution. Will certainly refer anyone I know to this company and will seek their services again anytime I need to replace/upgrade my phones. 10/10!"
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5/5
2024-12-18
Very good costumer service
"The answer very fast and are very kind."
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TheUnlockingCompany.com from The Unlocking Company has responded
Posted Dec-20-2024 Thank you Mario, happy we were able to assist
5/5
2024-12-11
Great experience
"I had a problem with my cellphone and the SIM card. The guys from Unlocking Company helped me to fix it and they were very fair with the price and payement. In comparism with other companies they dont charge any hidden fees. The experience was great. Thanks"
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TheUnlockingCompany.com from The Unlocking Company has responded
Posted Dec-12-2024 Thank you for the kind words, if you need anything else do not hesitate to contact us; sales@theunlockingcompany.com
5/5
2024-12-07
Great job folks
"They promptly resolved my questions in timely and provessional manner"
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TheUnlockingCompany.com from The Unlocking Company has responded
Posted Dec-10-2024 Thank you Craig, it was a pleasure working with you. If you have any questions do not hesitate to contact us; Sales@theunlockingcompany.com
5/5
2024-12-05
Amazing!
"Such great customer service and impeccable response time with any questions!"
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TheUnlockingCompany.com from The Unlocking Company has responded
Posted Dec-07-2024 Thank you Sammy, we will always be here if you have any questions or concerns. Happy to help!
5/5
2024-12-03
Excellent Service
"Response time and customer service were unlike any other so far, in addition to that no issue that came up was left unresolved"
TheUnlockingCompany.com from The Unlocking Company has responded
Posted Dec-04-2024 Thank you for the kind words, happy we were able to answer all your questions and resolve any issues you had. Please do not hesitate to contact us in the future if you need any additional help
5/5
2024-12-03
Great customer service
"Was very responsive to my needs. And prompt with communication. I will use them again if needed in the future. Thank you so much!"
TheUnlockingCompany.com from The Unlocking Company has responded
Posted Dec-04-2024 Happy we were able to provide assistance, it was a pleasure to work with you!
5/5
2024-11-29
Great people
"Great people and great service! I ended up not needing my phone unlocked and they refunded my full amount! Definitely recommend!"
TheUnlockingCompany.com from The Unlocking Company has responded
Posted Nov-30-2024 Thank you for the kind words Brianna, I hope we can do business together again soon. We will always be here if you need assistance and can email us, sales@theunlockingcompany.com with any questions or concerns
5/5
2024-11-25
Very helpful
"They were very helpful in diagnosing my issues with my carrier and my unlocked phone."
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TheUnlockingCompany.com from The Unlocking Company has responded
Posted Nov-26-2024 Thank you Timothy, it was a pleasure to work with you. Hope you have a wonderful Thanksgiving!
5/5
2024-11-23
Great Company Would Recommend 10/10
"Great Company Would Definitely Recommend They Couldn't Unlock My Phone Unfortunately But Did Still Give Me My Refund IN Full Would Recommend To Anyone Trying To Get There Phone Unlocked"
TheUnlockingCompany.com from The Unlocking Company has responded
Posted Nov-26-2024 Thank you Nicolas, hopefully we will be able to provide assistance on the next phone!
1/5
2024-11-16
still waiting for my result
"been 3 days without response and result"
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TheUnlockingCompany.com from The Unlocking Company has responded
Posted Nov-30-2024 Good morning Cliftonia, I hope you had a wonderful Thanksgiving. We have tried emailing as well as tried contacting you by the phone number you provided in the order but have received no response. Your Xfinity iPhone is blacklisted and we needed to know what Carrier you were planning to use once unlocked. Since we did not receive any email, text, voicemail, phone call, Facebook or WhatsApp message we left the order open until we heard back from you.
We do ask our customers if you have not heard from us to please contact us as we are more than happy to resolve the issue. Please also make sure your email and contact information is correct in the order because these are our only way of contact if there is an issue with your order. If you could please email Sales@theunlockingcompany.com we will be happy to help you with your order.
Thank you and hope to hear from you soon Cliftonia
We do ask our customers if you have not heard from us to please contact us as we are more than happy to resolve the issue. Please also make sure your email and contact information is correct in the order because these are our only way of contact if there is an issue with your order. If you could please email Sales@theunlockingcompany.com we will be happy to help you with your order.
Thank you and hope to hear from you soon Cliftonia
5/5
2024-11-04
Unlocked in less than 24 hours! Amazing
"100% recommend! Got my code and unlocked the device with ease! Thank you so much! I will be a repeat customer."
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TheUnlockingCompany.com from The Unlocking Company has responded
Posted Nov-05-2024 Happy we could help get the device unlocked in 24 hours. Have a wonderful rest of your week and hopefully we will work together again soon!
5/5
2024-10-22
Wonderful service.
"I ordered the service in the morning and by late afternoon I had the code and the phone unlocked. Would definitely recommend the service."
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TheUnlockingCompany.com from The Unlocking Company has responded
Posted Oct-22-2024 Thank you for the kind words, we work hard to try and get a successful result as fast as we can because we know how important it is to have a working device. Enjoy!
5/5
2024-10-21
Above and beyond
"Very happy with the results. I will definitely do business again"
TheUnlockingCompany.com from The Unlocking Company has responded
Posted Oct-21-2024 Happy we were able to exceed your expectations. I hope you have a wonderful rest of your week. If you have any questions or need another unlock please do not hesitate to email us
5/5
2024-10-21
Prompt response and hassle-free refund.
"Prompt email and response with good direction. My mistake, I didn't realized my phone was already unlocked. Asked for a refund and they quickly processed without hassle. I say, I had a good experience with them and highly recommend."
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TheUnlockingCompany.com from The Unlocking Company has responded
Posted Oct-21-2024 Thank you for the kind words, hopefully in the future we will be able to unlock another phone for you!
1 - 15 of 2418 reviews
Retailer Information
Contact:
24 hours a day, 7 days a week.
1 (800) 986-6731
sales@theunlockingcompany.com
The Unlocking Company
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The Unlocking Company is ranked #5 in internet & telecom
The Unlocking Company is ranked #3 in mobile & wireless
TheUnlockingCompany.com from The Unlocking Company has responded
Posted Feb-20-2025