Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
3.88 / 5 (48 reviews) average score over the past This merchant had 64.58% positive reviews over the last Six Months
Six Months
Positive: 31
Neutral: 6
Negative: 11
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5/5
2025-03-01
Awesome
"Fast and friendly. Hope to do business again."
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5/5
Updated on: 2025-02-26
Good service
"Great good company xxxxxxx"
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1/5
2025-02-26
The dude was rude
"Tell your guy to watch his manners"
TheWhizCells from Thewhizcells.com has responded
Posted Feb-27-2025We have reached out to the seller to apologize that we came across as rude. There has only been one email exchanged. They asked when they would receive their check. We responded that checks go out the next business day from when the order is processed. We are then at the mercy of the United States Postal System. Typically 3 to 6 business days is the standard transit time. We are currently seeing some longer delays with USPS for some areas of the country. We again, apologize that we came across as rude. That is never our goal and we cherish our relationship with you.
5/5
2025-02-25
Best deal ever
"It was easy and practical best experience I’ve had in a long time"
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5/5
2025-02-25
Worked out great
"No hassle worked out just as we discussed."
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3/5
2025-02-25
Lowballed on payment
"Told service phone was broken and lowballed me on final price once it was recieved."
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5/5
2025-02-21
Great Service
"Quick and easy! Great service and price"
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1/5
2025-02-20
Low Ball
"I was low balled. Based on supposed battery life and minor cosmetic defects. I will look elsewhere for the rest of my company phones. I still have 15."
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TheWhizCells from Thewhizcells.com has responded
Posted Feb-20-2025Hi Monty,
I am sorry that you are disappointed. That is not our goal. We are happy to send you pictures of the damages to the devices as well as pictures of the battery's health. Battery health is posted in the settings of iPhones. The phones you sent in will need battery replacements. No matter who you sell to, battery health and physical condition matter. That affects the value of the device. Again, we can send pictures to you.
I am sorry that you are disappointed. That is not our goal. We are happy to send you pictures of the damages to the devices as well as pictures of the battery's health. Battery health is posted in the settings of iPhones. The phones you sent in will need battery replacements. No matter who you sell to, battery health and physical condition matter. That affects the value of the device. Again, we can send pictures to you.
5/5
2025-02-18
Future repeat seller
"Simple fast and they went outta their way to make sure i was happy even answering emails after hours !!!!!"
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5/5
2025-02-17
Perfect
"Everything was so easy the process is perfect"
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5/5
Updated on: 2025-02-17
Hopefully I can redeem them here...
"I accidentally wrote a bad review for another company... but posted it here cause I have anger issues and overlook alot of details when mad. Whiz cells actually did very well I wish they'd give you the option of shipping speed and subtract any extra shipping from payment, but other than that... it took a week but I got what they said they'd give me."
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5/5
2025-02-16
Best Prices, Service, and Process
"Amazing company, I come here every-time I need to sell an electronic. Service is fast, process is easy, A++++."
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5/5
2025-02-08
Great Service
"Fast and smooth transaction overall."
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2/5
2025-02-03
still waiting on check
"bait and switch over a really nice trade in value and find any way possible to NOT pay the initial trade in rate I will not use them again."
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3/5
Updated on: 2025-02-03
Check received promply
"Sent item about two weeks ago and received notification that it was received a few days later. Received check a few days later."
1 - 15 of 1784 reviews
Retailer Information
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10am-5pm eastern M-F
questions@thewhizcells.com
Thewhizcells.com
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Category Rank
Thewhizcells.com is ranked #70 in computers & electronics
Thewhizcells.com is ranked #15 in consumer electronics
TheWhizCells from Thewhizcells.com has responded
Posted Nov-08-2024