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Thewhizcells.com
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
3.88 / 5 (48 reviews) average score over the past
5
56.3 %
4
8.3 %
3
12.5 %
2
12.5 %
1
10.4 %
Positive: 31
Neutral: 6
Negative: 11
This merchant had 64.58% positive reviews over the last Six Months
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Verified

5/5
Updated on: 2025-01-31
Very fast payment and super service.
"I received the amount I was quoted the day my phone arrived. I'm thrilled and will do business with them again."

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2/5
2025-01-29
Not what I expected.
"Once the Whiz gets the phone in their hands, they break it down saying its damage or has scratches and will not give what they originally quoted you. I received $3 dollars on a quoted $40. Not worth the effort. Should have left in the drawer."

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TheWhizCells from Thewhizcells.com has responded
Posted Jan-29-2025

Hi Justin,

I am sorry that you are disappointed. There are multiple issues here. You placed an order to sell the iPhone SE 2nd gen in excellent condition unlocked. What we received is heavily scratched and locked to Xfinity. When you put the incorrect information in our site you will receive an inaccurate quote. Thank you for giving us a try.


5/5
2025-01-26
Great value
"They paid the highest price for old phones. Quick and easy"

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Verified

1/5
2025-01-23
Offer more, after sent
"I sent an excellent iPad and they played… They showed a ding and then claimed I said broadband. So they reduced price. I don’t do that so I want to see if they return promptly."

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5/5
2025-01-22
The Whiz Cells is still TOP NOTCH!
"I have sold quite a few phones all flagship to the Whiz Cells. mine were all in excellent condition and I got top dollar for them. I've always gotten them right when they said I would even during snow storms or post office delays. they always write back to me if I have a question. I love the customer service and I love the quick service and that's what keeps me coming back you should try them I wouldn't go anywhere else!"

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Verified

5/5
2025-01-22
Excellent Service
"Whizcell always delivers."

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4/5
2025-01-15
Cell phone sale
"Overall experience was good, I think the process of creating the order could be improved some"

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TheWhizCells from Thewhizcells.com has responded
Posted Jan-21-2025

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future. We are actually working on an update on our website now to make it more user friendly. We appreciate the feedback.


5/5
2025-01-13
Great service
"Came very quick and on time to return and ship back!"

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5/5
2025-01-06
OUTSTANDING!!!!!
"This was my first time using this company and I have to say The Whiz Cells is head over heels the best resale company I've ever used and that's saying something! Typically I use BuyBack Boss to sell my electronic devices. And while it is a wonderful company, it does not take OnePlus devices and I wanted to sell my OnePlus Open foldable phone. The phone was in excellent condition with 100% battery health and I described it as such. The Whiz Cells not only offered a premium price for the phone but the money was in my account the same day as the phone was received by the company. WOW!!! Not even BuyBack Boss can match that speed! I give The Whiz Cells my highest recommendation. You will not be disappointed!"
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TheWhizCells from Thewhizcells.com has responded
Posted Jan-07-2025

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.


5/5
2025-01-03
Quick and Easy!
"Quick turn around time, and very easy to use!"
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TheWhizCells from Thewhizcells.com has responded
Posted Jan-07-2025

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.


5/5
2025-01-03
Great Experience!
"Everything went well from start of transaction to the very end."

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TheWhizCells from Thewhizcells.com has responded
Posted Jan-06-2025

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.


5/5
2025-01-02
Love it
"Wonder experience with Thewhizcells.com"

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TheWhizCells from Thewhizcells.com has responded
Posted Jan-03-2025

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.


3/5
2024-12-30
Explanation Needed
"I was to given an explanation, but not per item sent. So I don't know what was given per item couldn't deny offer."

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TheWhizCells from Thewhizcells.com has responded
Posted Dec-30-2024

When our requoted offers are sent you have the option to accept, decline, or ask questions about the offer. The email is clear that the offer is for the entire order, but we would've been more than happy to explain anything had you contacted us prior to accepting the offer.


1/5
2024-12-25
Anon
"Horrible will not be using them for any future services"

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TheWhizCells from Thewhizcells.com has responded
Posted Dec-27-2024

I am sorry to hear that you are unhappy. I took at look at your order and see that you accepted the new offer and was paid out. We could have shipped the devices back to you at our expense. The iPhone 13 pro max had several issues but the iPad we paid the full amount for the model that it is. It is a wifi only model and not cellular.


5/5
2024-12-24
As Advertised
"The Whiz Cell delivered on exactly what they said they would. I would definitely use them again."

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TheWhizCells from Thewhizcells.com has responded
Posted Dec-30-2024

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.


16 - 30 of 1784 reviews

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questions@thewhizcells.com

Thewhizcells.com

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Category Rank

Thewhizcells.com is ranked #97 in computers & electronics

Thewhizcells.com is ranked #25 in consumer electronics