ResellerRatings
preloader
Tire Rack
Tire Rack Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.73 / 5 (1,596 reviews) average score over the past
5
88.5 %
4
4.4 %
3
2.2 %
2
1.9 %
1
3.0 %
Positive: 1482
Neutral: 35
Negative: 79
This merchant had 92.86% positive reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

5/5
2025-03-12
Excellent speed!
"Ordered my tires, they showed up with incredible speed! I love that the packaging is sparse and simple, always an incredible experience ordering from TireRack"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-12-2025

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!


5/5
2025-03-12
Fast and easy as always
"Quick shipping, good prices, and great selection. It’s the reason why I’ve only bought my tires at Tire Rack for over 25 years!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-12-2025

Thank you for your kind words and for choosing our company. We are thrilled to hear that you had a positive experience with us. Our team works hard to ensure that we meet and exceed customer expectations.


preloader

Verified

4/5
Updated on: 2025-03-12
Fits My Budget
"Tires were delivered within 3 business days with tracking number updates so you knew when to be home to receive them. Competitive prices that beat the car dealership and National Tire & Battery "NTB" prices. The Tire Rack mobile installation team is expensive so the dealership is cheaper on that. But then again you're paying for the convenience of them coming to you."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Feb-24-2025

We are thrilled that you enjoyed your experience. We look forward to seeing you again!


5/5
2025-03-12
Flawless
"Executed to perfection. Will definitely recommend!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-12-2025

Thank you for taking the time to leave us this wonderful review!


5/5
2025-03-12
Rv tires
"Quick and easy ordering, tires arrived in 3 days"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-12-2025

Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.


preloader

Verified

5/5
2025-03-12
Great to compare tires
"Loved being able to compare the tires I wanted."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-12-2025

Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!


5/5
2025-03-12
Best Customer Service
"Ordered my Continental tires and were delivered to Discount Tires very quickly. I also ordered TPMS since we made the mistake of using aftermarket caps that rusted on air valve so needed to replace entire module (please don’t make this same mistake). Ordered the wrong TPMS, and I called Tire Rack which had a live person answer and resolved the problem right over the phone. Discount Tire returned back to Tire Rack and I never had to get involved."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-12-2025

We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.


5/5
2025-03-11
Tire Rack has done it again
"I’ve used The Rack for years and they consistently have a great selection and prices. They’ve even been very responsive whenever I’ve had questions. I ordered my new tires one day and had them on the doorstep the following day."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-11-2025

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!


5/5
2025-03-11
Convenient
"Ordered what I wanted and got it right away"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-11-2025

We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.


5/5
2025-03-11
No Issues
"Fair price, tires were delivered to the installer as scheduled and zero issues. This my 5th set of tires purchased through Tire Rack."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-11-2025

Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!


5/5
2025-03-11
Second time doing business and I am totally satisfied great company
"Couldn't have asked for better service or delivery time"
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-11-2025

Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.


5/5
Updated on: 2025-03-11
Fast Shipping
"Great fair prices. Will do more business soon."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Jul-08-2024

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!


5/5
Updated on: 2025-03-11
Quick delivery
"My order was placed on a Tuesday and arrived Thursday. 2 days. Was very impressed with quality of tires."
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-11-2025

Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.


5/5
2025-03-10
Great tires and fast delivery
"Outstanding speed with the delivery"
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-11-2025

Thank you for taking the time to leave us this wonderful review!


5/5
2025-03-10
Great experience with Tire Rack & America's Tire
"I checked the reviews on the tires for my 2019 Ford Transit T250, best pricing for the tires and installation, including the TPMS. Pricing is even better than Costco. The tires arrived sooner, got delivered nearby America's Tires. I did the walked in, instead of keeping the schedule for the following week. Got the tires installed promptly. Pricing is the same as the estimate. The charges makes sense, compared to other outfits that adds extras that bloated the price so quick. I'd choose Tire Rack + Americas Tire again!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
TireRackElise from Tire Rack has responded
Posted Mar-11-2025

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!


1 - 15 of 45034 reviews

About Tire Rack

Tires, wheels, brakes, suspension and more. Fast, free shipping, free two-year road hazard protection. Try the tire decision guide for a personalized tire recommendation. Over 10,000 recommended installers. Mobile tire installation is available in many areas. TireRack.com, the way tire buying should be.

Retailer Information

Contact:
Eastern Mon-Fri 8 a.m. to 8 p.m. Saturday 9 a.m. to 4 p.m.
888-541-1777
customerservice@tirerack.com

Tire Rack

visit the website

Share Tire Rack's Store Rating

96%

Reply Back Rate

This retailer replies back to your replies in some capacity.

Collection Status

This company is currently soliciting reviews

Category Rank

Tire Rack is ranked #8 in autos & vehicles

Tire Rack is ranked #3 in vehicle parts & services