"This company doesn't honor anything. They say it's veteran owned? What a joke!! I ordered a simple scope cover and I got an empty box. Just an invoice inside. Nothing else! I have called them and left voice mails. I have emailed them over and over. I have texted their number on the contact page. Only thing I've gotten in return is that "WE GOOFED". Still haven't received my product. This is ridiculous. I'm a 20 year veteran of the US Army. If they treat other veterans like this, then how are they treating the average customer. Take a few minutes to check out their Better Business Bureau Rating. IT'S HORRIBLE!!! There are so many complaints about this company! Total JOKE!!!"
"I am still waiting on a refund check from an order they couldn't fill since Oct 2017. They promised to have a check in the mail a 3 months ago and not will not answer the phone."
Two Terrible Tactile.com service providers
"I purchased 2 magazines for a Smith & Wesson M&P 9mm full size and received the compact 15 round magazines instead. I attempted to call their (2) phone numbers listed on their website for a week with no reply. Finally gave up after realizing they were a dead stick. I finally did receive an email asking to return the wrong size magazines and emailed them to confirm they did in fact receive them but yet again, no replies. They do not list me as a verified customer but as you can see I am including their original email showing the conversion they requested the magazines back. I for one will never do business with these "2 Dicks" again. Please be aware if you order from them, I never will again.Here is their email request: Jessica Owen Mar 28 at 3:51 PMWe received a chargeback from your bank for the (2) S&W M&P mags 15rd you received 2/28/18.I never saw an email asking for a return authorization or an email informing us that there was an issue with the items. Please return items to 12147 Brooks River Dr. Arlington, TN 38002.Thanks,JessAnd here is my reply which I have yet to hear back from: To:Jessica Owen The wrong size S&W M&P 9mm magazines were returned last Thursday to your noted address below and expected delivery was Saturday, 3/31, can you advise as to the status of the shipment and the credit card charge back ??Thanks,Chris"
"Get to do business with and very very fast shipping.. will pass along to friends for business.. Thanks "
"Got back to me quick and took care of the issues. Great customer service."
Absolute breeze to order. Will be back
"Was looking for a drum for my AR. Found what I needed ordering and payment couldn't have been easier. Great experience. "
"Products I've ordered have arrived on time and in perfect condition!"
"Ordering was easy and trouble free"
"Can find exactly what I'm looking for here at a great price"
"So far so good can’t wait to get my presents"
Real nice people
"Very informative and easy to work with!!"
"Great and friendly service. Quick shipping will definitely be coming back to buy for them again."
"For three day shipping, it took two weeks. Other than that it's great!"
Took money immediately unresponsive to calls text or email
"Took my money 10 days ago won't respond to calls or text messages or emailsE T AWebsite says same-day tracking available for orders placed before 3 p.m.Promised to ship within 3 days.Promised to ship within a week.Refunded my money without contacting me after reading my negative review."
"Great service fast delivery! Product was perfect! Would definitely buy from again!"
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