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Customer Reviews | Filter Reviews
5/5
2022-05-14
Great product!!
"We love our water ionizer! Tyent is a quality water filter and the service department is super!
Kudos to Jim and Lori for always being so helpful, courteous and professional!!"
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5/5
2022-04-11
Phenom customer service from Matthew
"Each time I interact with Matthew I received awesome customer service with quick responses and accurate information."
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5/5
2021-07-31
Amazing place
"Love my products I got want more"
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5/5
2021-02-11
Best Customer Service!!!
"Tyent USA truly stands behind its products. They have the best customer service so you can be assured that if something happens, they will take care of it. Jim, from the customer service department, was a pleasure to work with. I have referred Tyent USA to my family members and now 3 families own a Tyent machine."
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5/5
2019-07-25
Best customer service!!
"I’ve been dealing with Tyent for several years now. They are absolutely the best at providing what I need, making helpful recommendations and even handling exchanges. They are friendly and efficient, every single time!!! I have referred several of my friends to them."
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5/5
Updated on: 2018-07-18
Good follow up from Tyent
"There were some problems getting my order shipped out. Tyent followed up and made sure the problems were addressed. Thank you to Tyent for being conscientious to your customers needs and concerns."
5/5
Updated on: 2018-07-09
Best service for a great product
"Best service for a great product That’s always been my experience when I order my replacement filters. Keep up the good work."
5/5
Updated on: 2018-06-22
Love my filter
"I’ve had my filter for 2 years now and know when I don’t drink my filtered water! These internal filters last much longer than the machine says! We kept testing the water and it was still at the appropriate levels months after we were “told” to replace the filters. Very very happy with our Tyent unit. Best investment ever!!!"
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5/5
2018-06-07
Filter Exchange
"I erroneous ordered the wrong filters for my ionizer. Customer Service had the correct filters delivered to me within two days, along with a prepaid label to ship the wrong filters back to them. There were no charges to me, and my mistake cost me nothing."
5/5
2018-06-06
Outstanding service
"I had a problem that was dealt with extremely professionally and quickly. So pleased to have chosen Tyent to supply our products at home. Outstanding."
5/5
2018-06-04
Filter Re-order
"Always a good experience with Tyentusa and regarding technical issues, Jim is the best person to talk to. Thanx!"
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5/5
2018-05-04
Filter Review
"No trouble ordering. I received the package much sooner than the last order. Thank you!"
5/5
2018-05-01
"Quick and very helpful and all resolved. Very grateful."
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3/5
2018-04-11
how long
"It sure takes a long time to process orders and get them shipped. It is going to be 2 weeks from order to process and ship. Really?"
4/5
2018-04-09
Filters
"We bought 2 sets of filters. The first set worked perfectly the second immediately told us to change the filters even after we had just done so. Now we've ordered 2 more sets. We are curious if these filters are recycled. They shouldn't need immediate changing after installation and that's what happened."
1 - 15 of 332 reviews
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About Tyentusa.com
Discover the undeniable benefits of ionized hydration. Click now to learn more about our company, our products, and what sets our alkaline water machines apart.
Retailer Information
Contact:
9am to 7pm EST (Monday through Friday)
855-893-6887
support@tyentusa.com
Tyentusa.com
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Tyentusa.com is ranked #158 in home & garden
Tyentusa.com is ranked #11 in home appliances
