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uSell
uSell Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
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Positive: 0
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Negative: 0
This merchant has not had any reviews over the last Six Months
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Verified

1/5
2022-10-28
Bait and switch-- don't honor the prices they offer
"They offered $50 for my Kindle which I tested before sending and mailed in it's protective leather case as well as lots of bubble wrap. They claim it doesn't turn on and edited the offer to $3, gave only a week to reply and only 2 emails of notification about said downgrade. Andddd are about to charge a ton to ship it back to me since I declined their insulting bait-and-switch offer."

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Verified

5/5
2021-07-31
Good transaction.
"Good transaction everything worked as it should thank you."

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5/5
2021-07-31
Wonderful experience
"I found it very easy to sell my phone to uSell. They make an offer and send a kit out to mail the phone in. Everything was done in a timely manner. I was very impressed. I highly recommend uSell. I would not hesitate to use them again."
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5/5
Updated on: 2021-07-30
Very good
"First time experience very good"

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Verified

5/5
2021-07-30
They are awesome
"The experience was good and the money was worth the product"

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Verified

5/5
2021-07-30
Awesome!
"Very fast and reliable service"

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Verified

4/5
2021-07-30
Very good, very fast
"The transaction was very good and very fast no problems."

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Verified

5/5
2021-07-27
Simple, easy and a win-win.
"I found it simple to get the application filled out, mailed in with the phone, and accepted. It sold quickly and I got a check soon after. The new owner of the phone wins, as it was a great phone, the Usell folks win because they get a cut, and I win because I got a few bucks for a phone I will no longer be using."

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5/5
2020-07-16
Smooth
"Smooth process, relatively quick. (I just wish my 6 year old phone was worth more.)"

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5/5
2020-07-12
Smoooooooooth
"Great experience! Very easy to mail my phone in. Great tracking. Wonderful price (best I found on 4 different sites) and the check arrived promptly. I'll do this again!"
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5/5
2020-07-11
Simple smooth transaction
"Good pricing, timely communications, easy shipping. What else would you want on such a transaction?"
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Verified

5/5
2020-07-11
Great way to sell your phone
"Hassle free and safe way to sell your phone. Easiest transaction I have ever made. High recommend."

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5/5
2020-07-10
real smooth transaction
"I sold a iphone thru them with no problem. Check came quickly and so did mailing material."

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5/5
2020-07-10
Easy & wonderful
"Great price on my iPhone and very smooth experience. They shipped me the package to send back my phone and processed the order very quickly. Thanks!"

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Verified

2/5
2020-02-08
If It's Too Good to be True.......
"This was an amusing process and was worth the $3 I was paid for allowing uSell to keep my phone to uncover how their process works. Before I decided to take them up on their offer to buy my phone, I checked with other companies that buy used phones. It became clear early in my search that my phone's real-world value was around $3 - $5 based on its age and that it will be an extinct model for Apple in the very near future. A handful of companies did not make an offer, explaining that my phone had no resale market value. I was offered $38 by uSell, and as long as the uSell inspector agreed with my assessment of its condition that I provided, uSell would issue a check. (This is the leap-of-faith phase that you must take: will uSell, after mailing your phone to them, agree with you about your device's condition?) I was sent a return kit to use with a prepaid USPS label. Since I did not trust the lack of protection that their return envelope provided, I placed their kit inside a larger box and stuffed it full of bubble wrap. I had to know that the phone was going to make it safely to New York without any damage. The extra packaging and protection didn’t matter. Once uSell received my phone, I was notified by their customer care team that there was a problem. Evidently, my phone was not in the condition I had described; their inspector had found the screen was cracked. uSell’s new offer to me was $3. I accepted the offer and received my $3 check. I knew it wasn’t going to matter what kind of shape my phone was in - the market determines the value and there’s no market for my phone. I now suspect that uSell is just a glorified recycling center. I’m generously providing a 2 star score because they were fair on pricing. The phone was worth $3 and that’s what I received. As for honesty and integrity, they receive no stars. My phone was NEVER worth $38 and the cracked-screen story was made up."

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1 - 15 of 3281 reviews

About uSell

We make it easy for you to sell your used gadgets and much, much more by bringing you top offers from hundreds of professional buyers, so you don't waste time shopping around. Our buyers are screened by us and reviewed by users like you. Unlike other services, there are no selling fees, shipping costs or haggling at uSell. As long as you send in the correct device in the condition that you quoted, the price you see on uSell is what you'll get paid. All orders are paid within one week of being received at our facilities. What will you sell on uSell?

Retailer Information

Contact:
Website is 24/7, Customer Support is Monday-Friday 9am-5pm EST
(844) 744-0042
support@usell.com

uSell

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Category Rank

uSell is ranked #46 in computers & electronics

uSell is ranked #14 in consumer electronics