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The best without any doubt
"Great website, kindness, courtesy, professionalism and great problem solving.Congratulations!!!"
Fast and easy!
"Everything went well, good car."
"everything its ok very easyli for take car "
"ON TIME, FLEXIBLE AND KIND PEOPLE TO PICK UP THE CAR AND RETURN."
The worst rental car company.
"This is the worst company i ever deal with !! Dont you ever rent anything from them. We arrived to Miami airport at 23:30pm at 26th of September. Yes unfortunatelly 23 hours late because of my mistake. My reservation was with Europcar.We couldn't find Europecar desk because simply didn't exist. I have to call your office to find out we should go to Advantage Car Service. This wasn't mentioned under our confirmation email. Advantage Car Service desk was closed. We find small sign to go to another counter EZ Rent a Car company.We had the worst experience with man name Jules Pacheco and he was the rudest man I ever experience. He told us he has only convertible Camaro or 12 passengers van. We didn't booked convertible car because we will not be able to take all our luggage. I call your company again and lady asked me if she can talk to Jules Pacheco. He refused with clear statement that he has no car and nobody will help me.This whole situation was extremely unpleasant and below any level of acceptance.We end up with renting car from another company with significant difference in price.Operator also refused to avoid any charges for my unfortunate reservations with Vipcars company. Now they charge me because i was 23 hours late. Car was rented to somebody but still charge me.I would suggest to pay extra but avoiding this kind of comapnies. The worst of the worst."
"Very high level of professionalism"
"It is grit i will doit agen"
"Good value for the type of the car"
"Smooth and painless car hire, exactly what you need!"
"Everything were like it should be!"
beyond my expectations
"Really a very high quality supportive car rental company. When I came to Vienna; I search almost wherever I can but my request could not be fullfilled! the last option I made was thru VIPCARS and though they could not find exact match due to high seasson/ demand; they offered me an option even better; and they follow-up with me by phone (Thanks Mr. Keith Richards).Really an excellent experience."
good customer care
"good customer care and they respond quickly with very polite way and provide the most assistance you need "
"Friendly staff, good price but worn out tires."
"The car was booked and paid with an additional driver. But on the order id did not show. So I had to pay once more for the additional driver. This was the only inconvenience we had."
"We are satisfied with the service of vip.cars.com."