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Stores > VIPCars.com
  • VIPCars.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      EC1V
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      +44-208-196-9510
      FAX
      n/a
    • SUPPORT EMAIL
      support@vipcars.com
      SUPPORT PHONE
      +1-866-727-1191

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.89/10 8.89/10
    Chance of future purchase: Rating 8.89/10 8.89/10
    Shipping & packaging: Rating 8.33/10 8.33/10
    Customer service: Rating 8.06/10 8.06/10
    Return/Replacement policy: Rating 8.33/10 8.33/10
Voice your opinion! Review VIPCars.com by clicking a star below.
Rating 10/10
5/5
2017-11-09

The best without any doubt

"Great website, kindness, courtesy, professionalism and great problem solving.
Congratulations!!!
"



Rating 10/10
5/5
2017-11-07

Fast and easy!

"Everything went well, good car."


Rating 10/10
5/5
2017-10-24

perfect

"everything its ok very easyli for take car "


Rating 10/10
5/5
2017-10-24

VERY GOOD

"ON TIME, FLEXIBLE AND KIND PEOPLE TO PICK UP THE CAR AND RETURN."


Rating 2/10
1/5
2017-10-08

The worst rental car company.

"This is the worst company i ever deal with !! Dont you ever rent anything from them. We arrived to Miami airport at 23:30pm at 26th of September. Yes unfortunatelly 23 hours late because of my mistake. My reservation was with Europcar.

We couldn't find Europecar desk because simply didn't exist. I have to call your office to find out we should go to Advantage Car Service. This wasn't mentioned under our confirmation email. Advantage Car Service desk was closed. We find small sign to go to another counter EZ Rent a Car company.

We had the worst experience with man name Jules Pacheco and he was the rudest man I ever experience. He told us he has only convertible Camaro or 12 passengers van. We didn't booked convertible car because we will not be able to take all our luggage. I call your company again and lady asked me if she can talk to Jules Pacheco. He refused with clear statement that he has no car and nobody will help me.

This whole situation was extremely unpleasant and below any level of acceptance.

We end up with renting car from another company with significant difference in price.

Operator also refused to avoid any charges for my unfortunate reservations with Vipcars company. Now they charge me because i was 23 hours late. Car was rented to somebody but still charge me.

I would suggest to pay extra but avoiding this kind of comapnies. The worst of the worst.
"


Rating 10/10
5/5
2017-09-19

Great experience

"Very high level of professionalism"


Rating 10/10
5/5
2017-09-10

Ayman

"It is grit i will doit agen"


Rating 10/10
5/5
2017-08-23

Wow

"Good value for the type of the car"


Rating 10/10
5/5
2017-08-21

Excellent experience

"Smooth and painless car hire, exactly what you need!"


Rating 10/10
5/5
2017-08-11

Went smooth

"Everything were like it should be!"


Rating 10/10
5/5
2017-07-29

beyond my expectations

"Really a very high quality supportive car rental company. When I came to Vienna; I search almost wherever I can but my request could not be fullfilled! the last option I made was thru VIPCARS and though they could not find exact match due to high seasson/ demand; they offered me an option even better; and they follow-up with me by phone (Thanks Mr. Keith Richards).
Really an excellent experience.
"


Rating 10/10
5/5
2017-07-24

good customer care

"good customer care and they respond quickly with very polite way and provide the most assistance you need "


No Avatar

Verified Customer
Rating 8/10
4/5
2015-02-02

"Friendly staff, good price but worn out tires."


No Avatar

Verified Customer
Rating 8/10
4/5
2015-02-01

"The car was booked and paid with an additional driver. But on the order id did not show. So I had to pay once more for the additional driver. This was the only inconvenience we had.



"


No Avatar

Verified Customer
Rating 8/10
4/5
2015-01-31

"We are satisfied with the service of vip.cars.com."


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