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Stores > Vitacost
  • Vitacost Vitacost Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      27295
    •  
    • BUSINESS HOURS
      8 a.m. - 7 p.m. ET, Mon.-Fri. & 9 a.m. - 6 p.m. ET, Weekends
      GENERAL PHONE
      800-381-0759
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerSupport@Vitacost.com
      SUPPORT PHONE
      800-381-0759

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.05/10 9.05/10
    Chance of future purchase: Rating 9.54/10 9.54/10
    Shipping & packaging: Rating 9.48/10 9.48/10
    Customer service: Rating 9.43/10 9.43/10
    Return/Replacement policy: Rating 9.35/10 9.35/10
Voice your opinion! Review Vitacost by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-11-18

All fresh . Always fast and always correct

"Always excellent. Can't say more than that !"


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Verified Customer
Rating 10/10
5/5
2017-11-18

Good Customer Service

"My first order never made it to my postal box, lost in the postal system. When I contacted Vitacost, they immediately sent a second replacement shipment, at no further cost to me, & I received it in just a few days. Great product, great service."


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Verified Customer
Rating 10/10
5/5
2017-11-18

Satisfied Customer

"I ordered early afternoon on one day and received my order late afternoon the next day with free shipping. Excellent"


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Verified Customer
Rating 10/10
5/5
2017-11-18

Listen

"C'mon, Vitacost has a wide range of products that are easy to order, reasonably priced, at my doorstep within 48 hours and packed to perfection. I've been a customer for many years and stayed patient when packaging was a challenge in the beginning, however Vitacost was always fair on replacing items at their cost. Today, Vitacost is my favorite place for online shopping so that about sums it up I think."


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Verified Customer
Rating 10/10
5/5
2017-11-18

Smooth, easy transaction

"I am completely satisfied with all aspects of buying from Vitacost. It was an easy, smooth process all the way around."


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Verified Customer
Rating 10/10
5/5
2017-11-18

Excelent

"Extremly satisfied with purchase"


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Verified Customer
Rating 10/10
5/5
2017-11-18

My favorite supplements company

"Always happy for a good number of years..about 20?..
Variety of products..packaging..prompt delivery and customer service.
"


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Verified Customer
Rating 10/10
5/5
2017-11-18

SLR

"Never had a bad experience with Vitacost

"


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Verified Customer
Rating 10/10
5/5
2017-11-18

The greatest

"The greatest vitamin store ever. "


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Verified Customer
Rating 10/10
5/5
2017-11-18

Excellent Variety

"My orders have always been packaged correctly and shipped right away. Love the selection."


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Verified Customer
Rating 10/10
5/5
2017-11-18

wonderful service

"very good quality
very good service
"


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Verified Customer
Rating 10/10
5/5
2017-11-17

Easy

"The process was quick and easy and the order came quickly."


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Verified Customer
Rating 10/10
5/5
2017-11-17

Super easy

"Vitacost is quick and easy to use - I can easily find what I’m looking for and check out fast. "


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Verified Customer
Rating 10/10
5/5
2017-11-17

Dependable!

"Good prices, prompt delivery."


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Verified Customer
Rating 4/10
2/5
2017-11-17

Better Searches

"If you search for "vegan foods" it doesn't show all the vegan items. The searches on the website should be better. "


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Vitacost is a merchant member
Vitacost participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,466 merchant members.