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Stores > Vitality Medical
  • Vitality Medica

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      84121
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      801-733-4449
      FAX
      n/a
    • SUPPORT EMAIL
      support1@vitalitymedical.com
      SUPPORT PHONE
      1-800-397-5899

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.10/10 7.10/10
    Chance of future purchase: Rating 5.95/10 5.95/10
    Shipping & packaging: Rating 5.56/10 5.56/10
    Customer service: Rating 5.45/10 5.45/10
    Return/Replacement policy: Rating 4.53/10 4.53/10
Voice your opinion! Review Vitality Medical by clicking a star below.
Rating 2/10
1/5
2017-08-23

Credit card charged. Never received order. Plus a new pending charge on cc.

"Made an order and subscription. Received an email that my order was "DS Backordered - Waiting Expected Ship Date". I opted to wait. My card was charged from the initial order. Saw a pending charge for next subscription shipment without ever receiving the first/initial order. Tried to reset password to change subscription online several times; never received a reset link for any of the reset requests. Tried to call, no answer. Currently very frustrated with this company. Please refund my card and/or email me back and I will change your review rating. "



Rating 10/10
5/5
2017-08-23

This is my first purchase with Vitality Medical!

"I am a severely handicapped male & am very thankful for the outstanding manner this purchase was handled! "


Rating 10/10
5/5
2017-08-23

Vitality Medical purchase

"Great customer service. Will continue to use for my product needs"


Rating 6/10
3/5
2017-08-21

Waiting

"Experience good, just waiting for information to send wrong item back. Customer care people very nice. "


Rating 10/10
5/5
2017-08-20

very nice

"Aways great prices, specials, discounts, great delivery time"


Rating 10/10
5/5
2017-08-20

good

""Great experience , that's why I keep coming back""


Rating 2/10
1/5
2017-08-20

I don't think that this company take care of customers!

"I ordered decompression belt ($160) on August 12 and paid $50 for 1-2 days delivery and received nothing so far."


Rating 10/10
5/5
2017-08-18

Easy ordering and prompt delivery.

"Easy ordering and prompt delivery."


Rating 10/10
5/5
2017-08-15

!st Order

"I ordered oral syringes to feed a kitten. I can say that I used the least expensive postage and handling and was surprised how quickly i received this order.. They are super efficient and if I should need one of their products,they will get my business. The oral syringes move smoothly when administering baby Davy's milk and and meat pudding. "


Rating 10/10
5/5
2017-08-12

Great company!!!

"Great prices and fast delivery!!!"


Rating 8/10
4/5
2017-08-11

Great Service

"I have been a customer of Vitality Medical for over 4 years. They have never disappointed me. I placed an order on Monday, 8/7 at 4:50pm CST. My order arrived at my house on Wednesday, 8/9. Outstanding, in my opinion. I would highly recommend doing business with Vitality Medical. You won't regret it."


Rating 2/10
1/5
2017-08-10

Incompetent and nasty

"Placed a phone order to ship something critical to my sister. Rush charges applied. Told me they had no place for my billing address in their system. Next day received email saying I had to get authorization code from my credit card co. Called authorizations and was told they had already authorized twice. Asked me to have Vitality Medical call them for assistance with their problem. When I called them, Vitality refused to contact credit co and said they had to speak to fraud unit. No one was in the fraud dept, but a manager said that I needed to get that code. I said I couldn't because the charge was already authorized twice. They told me it wasn't and get the auth code. I told them again to contact credit card co and couldn't get through to them. They acted like I was committing fraud when I had tried to give billing address and info from credit card co. I finally cancelled the order and contacted my credit card to tell them not to pay. When they heard the story, they told me Vitality doesn't know what they are doing. They needed to make contact and give their merchant number to get the auth code they wanted, but didn't actually need. I will never do business with them again."


Rating 10/10
5/5
2017-08-10

5 Star Service!

"Vitality Medical had exactly what I was looking for - at a great price. Easy to order, the delivery arrived quick than promised. Completely satisfied! "


Rating 4/10
2/5
2017-08-09

Where discount and/or free shipping?

"I receive emails offering free shipping and 5% or 10% discounts, But I spend $205.00 and get zip, nada zero."


KylaYasaeniak's Avatar

Los Angles
Rating 10/10
5/5
2017-08-09

Amazing

"Reat prices & the shipping was AWESOME!! Picked economy shipping, but came the day after I placed my order!! Amazing!! "


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