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4.6 / 5 (332 reviews) average score over the past This merchant had 90.96% positive reviews over the last Six Months 
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Six Months
Positive: 302
Neutral: 11
Negative: 19
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5/5
2025-03-24
Clutch
"Needed a book for an online class that I’m taking for college. Works great!"
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5/5
2025-03-24
JoB
"Easy to get and easy to use."
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1/5
2025-03-24
Can’t access it
"Awful
Can I have a refund"
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5/5
2025-03-24
Fair price, easy to navigate, would use again.
"I had to "buy" a textbook for one of my classes and you had the cheapest price so I came here. However, I found that I actually like your interface more than Chegg, so in the future I will look here first. Thanks!"
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5/5
2025-03-23
Excellent Customer Services
"I have purchased eBooks from VitalSource several times for my studies, including my most recent purchase. I decided to request a refund for one book because the content did not meet my expectations. The customer service team processed my refund promptly after my request. I am extremely satisfied with the service and will definitely purchase eBooks from VitalSource again."
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1/5
2025-03-23
Selling material without disclosing missing figures
"I bought a ebook at full cost and was very disappointed to find out that there was missing figures not present. I contact VitalSource but was told I needed to contact the publisher of the book. This is awful as there was no indication that there was missing content. Customer service was horrible because they told me I needed to contact the publisher. I don't buy the book from the publisher. You took my money for the purchase."
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4/5
2025-03-22
Great place to get information for studies wouldn't go anywhere else
"Experience is great love vital sources for it's informative library of books"
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5/5
2025-03-22
So easy,
"Textbooks all in one place. So convenient. Love or."
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5/5
2025-03-22
It works
"I bought the book and it showed up."
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5/5
Updated on: 2025-03-21
Competent and efficient.
"Organised, made buying a pleasure!"
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3/5
2025-03-21
Read aloud is very helpful
"It is so helpful to have a platform that will read aloud to me. I work all day so sitting and reading at night is murder on my body. Instead, I can listen at the gym, or walk and listen, or even just as I read myself and take notes. I do wish they would invest more to make it perform better. For example, on the app you cant tell what chapter you are on without stopping the reading and backing out, and then it can be very difficult to pick up where you left off. There is a lot of opportunity to make this technology better."
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5/5
2025-03-20
Best experience
"Vital source has helped me so much when it comes to college textbooks !! It’s been the cheapest and easiest option."
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5/5
2025-03-20
Outstanding service!
"Quick, easy, and voila! I got my textbooks in short order. Thank you!"
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2/5
2025-03-19
Read Aloud
"Frustrated w the read aloud feature. It keeps getting stuck. Super annoying to continually sign in and out and refresh."
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1 - 15 of 74983 reviews
About VitalSource Technologies Inc.
Students can save up to 80% with etextbooks from VitalSource, the leading provider of online textbooks and course materials.
Retailer Information
Contact:
24/7 Customer Support
(855) 200-4146
store.help@vitalsource.com
VitalSource Technologies Inc.
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VitalSource Technologies Inc. is ranked #1 in jobs & education
VitalSource Technologies Inc. is ranked #1 in education
