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Watchmaxx.com
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.81 / 5 (16 reviews) average score over the past
5
87.5 %
4
6.3 %
3
6.3 %
2
0.0 %
1
0.0 %
Positive: 15
Neutral: 1
Negative: 0
This merchant had 93.75% positive reviews over the last Six Months
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5/5
2025-04-12
Great and fast service.
"The watch was as advertised."

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5/5
2025-04-01
Outstanding Customer Experience
"Great products and pricing. Customer communication and shipping excellent. I would recommend Watchmaxx to anyone"

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5/5
2025-03-21
First one wasn't my taste - exchange was easy, now I love it
"Thanks to Watchmaxx. Buying online is difficult, because sometimes you need to try it on before you buy. I bought this Victorinox when there was both a black and a blue available. I opted for the black but quickly regretted it and wish I had the blue. The Watchmaxx exchange process was very simple, and I even got a slight refund for the difference. I'm sold on Watchmaxx!!"

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3/5
2025-03-14
Package with watch from UPS, Watchmaxx
"The box kinda beat up. Opened, the watch was fine, but Watchmaxx put the watch in the Breitling box, where you could see that the watch was moving, a lot. Did not like that."

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5/5
2025-02-28
Excellent Experience!
"This was my first time purchasing from Watchmaxx.com. I have to say I'm very impressed! The product was priced right and in stock. I needed it to arrive by a certain date and they went out of their way to make it happen. I will definitely be purchasing from Watchmaxx.com again!"

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5/5
2025-02-24
Great and fast service :)
"I ordered my new Omega 007 Seamaster on a Friday and received it as expected on Monday morning. The order process was seamless and efficient. The watch looks great! Gilles"

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5/5
2025-02-12
Super price
"Super price. The best price on the market. I liked it very much. Thanks"

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5/5
2025-01-25
Shipped new watch quickly, perfect cond., good price
"I’ve dealt with WatchMaxx before - they’ve always seemed honest & reliable. I love the color of the green Oris Kermit dial, the fluted bezel, & the 5-day automatic movement. The watch came in perfect condition, with the factory tag still on it, & it was shipped within 1-2 business days after the order was placed, & arrived via free UPS ground 4 days later. They said they had 1 left, & my worry about not having the watch reserved for me was groundless; after my order the in-stock status changed to 1-2 weeks - just as expected - a totally positive buying experience!"

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5/5
2025-01-21
Tissot powermatic 80 prx ice blue
"Found the watch for about $100 cheaper than it would have been on official tissot site. Had them resize to where it fits perfectly. Awesome service and came in within a week. Will definitely purchase from here again in the future."

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4/5
2025-01-03
Amazing watch that was worth the wait!
"When I placed the order on December 4th, the delivery estimate on the listing said 1-2 weeks, so I was very excited to get it well in time for Christmas. When I got my order confirmation, it changed to December 16-30, and it still didn't make it by the 30th. That said, the price was great, the watch came in the condition exactly as I hoped, so all's well that ends well. Would give 5 stars if they were able to deliver within the timeframe stated."

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5/5
2025-01-01
Très bien
"Très bon service et rapide. La marchandise est conforme a la commande. Société très sérieuse"

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5/5
2024-12-10
Best Luxury watch place
"I have been collecting for years and am so happy to have discovered watchmaxx! The selection is great, the watches certified, and they even worked with me on price. I will definitely us them again."

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5/5
2024-11-21
Excellent
"Everything goes as it takes. packaging was good. I Would definitely recommend shopping from this store"

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5/5
2024-11-15
Omega Speedmaster 38 Black Dial
"I purchased this beauty on November 8th and received it on the 14th, mind you the 11th was a federal holiday. This was my first luxury watch purchase so I was a bit nervous at a sight unseen transaction. I must say the the experience was flawless. My timepiece came with original outer and inner box, a beautiful wooden display box & with original papers and matching watch numbers. I’ll definitely call you guys when I’m ready for my Speedy Pro!! Thank you so very much!"

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5/5
2024-11-08
Great price and watch was delivered fast.
"Watched was delivered in perfect condition and very fast."

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1 - 15 of 824 reviews
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About Watchmaxx.com

WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.

Retailer Information

Contact:
Monday - Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 1:30 PM
(877) 928-2469
customercare@watchmaxx.com

Watchmaxx.com

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Category Rank

Watchmaxx.com is ranked #106 in shopping

Watchmaxx.com is ranked #59 in apparel

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