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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.84/10 8.84/10
    Chance of future purchase: Rating 9.31/10 9.31/10
    Shipping & packaging: Rating 9.12/10 9.12/10
    Customer service: Rating 9.16/10 9.16/10
    Return/Replacement policy: Rating 8.88/10 8.88/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-13

Excellent service!!

"It all went without a hitch!"


OlgaEspinosa's Avatar

Verified Customer
Rating 10/10
5/5
2017-12-13

Great shipping service

"Items ship right away and are at your door step in no time. I love it and that is why I love buying from WAYFAIR."


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Verified Customer
Rating 10/10
5/5
2017-12-13

Wayfair has amazing deals and an amazing selection of items. Perfect!

"I have found so many items for our new home. I made made boards for each room and am constantly adding/deleting items. I check on my favorite items and wait for them to go on super sale and then buy. Perfect!"


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Verified Customer
Rating 10/10
5/5
2017-12-13

"It was a great experience"


DavidFarrer's Avatar

Verified Customer
Rating 10/10
5/5
2017-12-13

service

"Excellent service quality products prices are competitive recommend Wayfair to all"


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Verified Customer
Rating 10/10
5/5
2017-12-12

Always fast and efficient.

"Love the turnaround time."


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Verified Customer
Rating 10/10
5/5
2017-12-12

Great Service

"This is the first time my husband and I used Wayfair. And we were pleasantly surprised: reasonable rates, prompt shipping and the merchandise (a super duper scratchtree condo for our 6 so ever spoiled rotten cats) is certainly accepted and rated excellent by our furry family members! We will definitely use Wayfair again."


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Verified Customer
Rating 8/10
4/5
2017-12-12

1of 2 item is always damaged

"delivery service was great, however every time i order 2 items, one is ALWAYS damaged. That being said, Wayfair has a great replacement policy... it's just annoying to have to wait for items longer than expected."


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Verified Customer
Rating 10/10
5/5
2017-12-12

Great Experience

"I received my product as ordered, however, it was too small for the area. I returned using the pre-printed label and the process was smooth, and received notification of the refund process in a timely manner. "


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Verified Customer
Rating 10/10
5/5
2017-12-12

Excellent

"Excellent items. Great delivery time Free shipping "


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Verified Customer
Rating 10/10
5/5
2017-12-11

Perfect landing table

"I had been eyeing this table for quite sometime, and finally pulled the trigger to buy. It was shipped in a timely manner in perfect condition. My husband easily put it together, and had it ready for me when I got off of work. It is the perfect piece at the top of our staircase. It is very sturdy and looks like an expensive piece of furniture. I would highly recommend to someone else, and would purchase it again for myself!"


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Verified Customer
Rating 10/10
5/5
2017-12-11

My Wayfair Experience

"I have been ordering from Wayfair for a couple of years now and have found them to be prompt , accurate in their depictions of their merchandise , and with a return policy that is very easy to do -"


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Verified Customer
Rating 10/10
5/5
2017-12-11

Always get what I shop for!

"Always deliver on time! Items always looks like description!"


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Verified Customer
Rating 8/10
4/5
2017-12-11

quilt and shams met with relief and approval

"This was the 4th attempt at finding the color and size I wanted/needed for the bedroom we had just finished remodeling. The only thing was no bedskirt included and/or recommended. I was very pleased with the color and so relieved I could stop looking! I do still need to find throw pillows but they can wait. "


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Verified Customer
Rating 10/10
5/5
2017-12-11

purchased dining chairs

"prompt delivery and excellent product
"


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Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,473 merchant members.