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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.84/10 8.84/10
    Chance of future purchase: Rating 9.31/10 9.31/10
    Shipping & packaging: Rating 9.12/10 9.12/10
    Customer service: Rating 9.15/10 9.15/10
    Return/Replacement policy: Rating 8.87/10 8.87/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-09

Reliable

"I have been with Wayfair for quite sometime, and found the products reliable and of great quality. The reason I went with Wayfair is I was looking for products that were hard to find in the Buffalo Area.

They had them and delivered very fast, I have had no returns unless I have ordered the wrong style or item. For the most part I am quite happy with the quality and the service I have rec'd.
"


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Verified Customer
Rating 10/10
5/5
2017-12-09

great prices, always on time, free shipping, no hassle returns - love this site!

"Have been very happy with all my purchases from Wayfair."


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Verified Customer
Rating 10/10
5/5
2017-12-08

Wayfair ROCKS

"Wayfair is Awesome! Not only do they have an unbelievable selection of everything you could possibly use at home but the prices are competitive and the sales are fantastic. But that's not the best part....their customer service is top notch. I've worked customer service for many years and in a day and age where customer service is non exsistent in most places Wayfair makes me, my inquirys, my concerns & my returns or exchanges a priority. Their new return for Wayfair store credit is amazing. It allows me to actually see the item in my home and not penalize me if it just doesn't work out. That's so very helpful when purchasing a big ticket item such as furniture or a rug when the colors on a PC monitor don't always ring true. I'm not afraid to order knowing I can return free of charge and find something else that will be perfect for my space. I always go to Wayfair 1st when looking for anything home related. Thank you Wayfair!"


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Verified Customer
Rating 10/10
5/5
2017-12-08

Excellent

"Excellent experience. Everything arrived on time and it was a nice quality. "


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Verified Customer
Rating 10/10
5/5
2017-12-08

Wayfair Is Fair

"They took care of my issue concerning a new damaged chair that I received."


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Verified Customer
Rating 10/10
5/5
2017-12-08

Always excellent

"Things come promptly and in excellent shape. Love shopping wayfair!"


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Verified Customer
Rating 10/10
5/5
2017-12-08

Great company to work with!

"Fast delivery, great customer service"


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Verified Customer
Rating 10/10
5/5
2017-12-08

On stop shopping

"Always easy transactions and fast shipments"


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Verified Customer
Rating 10/10
5/5
2017-12-08

Soooo Happy

"I love my recent rug and accordion door purchases through WayFair. I am sure I will shop with them again as soon as I need something for my home. "


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Verified Customer
Rating 10/10
5/5
2017-12-08

So happy with my purchase!

"Found the night stand i wanted, in the color i wanted and in the price i was willing to pay. Wayfair delivered quickly and I am very happy with my purchase. "


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Verified Customer
Rating 10/10
5/5
2017-12-08

Dependable

"I can depend on Wayfair to get my orders to their destination on time. Or occasionally a note that the item may be delayed and given another date.
Thank you
"


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Verified Customer
Rating 10/10
5/5
2017-12-08

Wonderful

"Online ordering is excellent"


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Verified Customer
Rating 10/10
5/5
2017-12-08

Love!

"I’ve been using wayfair a lot recently when we moved into our new house. Delivery is fast, customer service is amazing and products have been great! "


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Verified Customer
Rating 10/10
5/5
2017-12-08

Tool Box Drawer Liner

"The item was the right color and arrived at the projected time."


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Verified Customer
Rating 8/10
4/5
2017-12-08

Online furniture ordering

"Everything was good the only thing I would do to the website is have a diagram with the measurements on them. I'm trying to get a corner bookcase that fits in a small corner. A diagram with a top down view of shelve with measurement would be a valuable tool"


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Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,473 merchant members.