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Stores > Wayfair
  • Wayfair Wayfair Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.84/10 8.84/10
    Chance of future purchase: Rating 9.31/10 9.31/10
    Shipping & packaging: Rating 9.12/10 9.12/10
    Customer service: Rating 9.15/10 9.15/10
    Return/Replacement policy: Rating 8.87/10 8.87/10
Voice your opinion! Review Wayfair by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-08

First order was great!

"Fast shipping and item was exactly what I expected. Thanks Wayfair!
"


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Verified Customer
Rating 10/10
5/5
2017-12-08

Wayfair is the best!

"I haven't been disappointed yet with this company. Love the selection and prices."


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Verified Customer
2017-12-08

iving room rug

"I ordereda living room rug and pad from Wayfair. I just love it. It wasn't epensive, but looks like it is."


Rating 2/10
1/5
2017-12-07

Unsatisfied Services

"I ordered a bed off the website and when I finally received after waiting almost a month; the bed was missing the 4 major pieces I needed if I even wanted to set the bed up! I I was inconvenienced and now have to sleep on the floor on my mattress until the other pieces come in! Will never order from this site again!"


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Verified Customer
Rating 10/10
5/5
2017-12-07

wayfairEX

"Fast. Positive. Quality."


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Verified Customer
Rating 10/10
5/5
2017-12-07

Excellent overall service!

"I got all my orders delivered in a timely manner!"


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Verified Customer
Rating 10/10
5/5
2017-12-07

Great products, always and great delivery service!

"Great products, always and great delivery service!"


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Verified Customer
Rating 10/10
5/5
2017-12-07

Great resource!

"Overall, I've been very pleased with the service and products wayfair offers. When something is not quite right, they make returns easy and refunds are quick. However... most of what I've ordered has been "just right!" "


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Verified Customer
Rating 8/10
4/5
2017-12-07

Good products

"My house could be an add for Wayfair. We are very happy with most of the things we have purchased "


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Verified Customer
Rating 10/10
5/5
2017-12-07

Great

"It is perfect! The bench arrived 1 day earlier than expected and everything was there. My son assembled for me with no problems."


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Verified Customer
Rating 10/10
5/5
2017-12-07

Super Company

"We returned one light fixture and ordered a replacement hassle free."


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Verified Customer
Rating 10/10
5/5
2017-12-07

Love it all

"I have ordered many things all very nice"


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Verified Customer
Rating 8/10
4/5
2017-12-07

First timer

"I found the Wayfair website easy to use. I was looking for a large rug in a particular size and found one that fit the bill perfectly. It was at a good price and delivered quickly. The only negative was the on-line photo made the rug appear much darker than it was in reality, but it still coordinates well with the surrounding furniture. It's a keeper!"


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Verified Customer
Rating 10/10
5/5
2017-12-07

Great service

"Ordered a chair, did not take long before receiving....looks beautiful, is comfortable to sit in!"


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Verified Customer
Rating 10/10
5/5
2017-12-07

Always wonderful

"I have never had any issues with Wayfair. I appreciate how fast and polite they are. "


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Wayfair is a merchant member
Wayfair participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,473 merchant members.