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Payment options

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Shipping options

  • option not available UPS Ground
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Online Ordering

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Other

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Review History & Profile

Product & services pricing 7.16/10
Chance of future purchase: 8.29/10
Shipping & packaging: 7.84/10
Customer service: 8.08/10
Return/Replacement policy: 7.96/10
Click a star to Write a Review!
2/5
2018-07-15

Rating

"The dress was way too big. It didn’t look anything like the picture.

I ended up taking it in an inch myself.

I won’t be buying anything else from your store online ever!
"

Helpful Cool
Audree_'s Avatar
Audree_ from White House Black Market has responded
Posted Jul-16-2018

“Thank you for your feedback, we have shared your comments with our Design team regarding the fit. We always strive to create designs that our customers look forward to receiving and love adding to their wardrobe. We hope in the future you will give us another opportunity to be your brand of choice.


5/5
2018-07-15

Easy

"I ordered and they delivered - no problems. Nice when a company does their job right."

Helpful Cool

4/5
2018-07-14

Bulk purchase

"Everything arrived which was amazing since the box had been opened! Everything fit well and looked great"

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3/5
2018-07-14

It was okay

"Not much available for sale "

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3/5
2018-07-14

Sizes are too unpredictable

"I never know what size will fit - have to send back all the items I ordered even though I have not changed size."

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4/5
2018-07-14

Online ordering

"Send confirmation number reciepts and status updates. Last order I just got a order number and reciept in box. Love the product and it all together."

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5/5
2018-07-14

great customer service!

"Extremely helpful and polite~ enjoyable shopping experience today in main place Santa Ana."

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5/5
2018-07-14

House

"It was good experience. Friendly and helpful. "

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3/5
2018-07-14

Returned instead of replaced

"I wanted my item replaced with another size but it was returned without reason. "

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5/5
2018-07-14

pretty top, fits good

"I ordered a pretty blue print camisole in a petite and it fits great. I don't have to hem it.
Which is usually what I have to do since I'm only 5' 3". Ordering was easy and it arrived
in a timely manner.
"

Helpful Cool

2/5
2018-07-14

Not here yet...

"Showed as delivered. Never got package...?"

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Audree_'s Avatar
Audree_ from White House Black Market has responded
Posted Jul-16-2018

“We are disappointed to hear that there has been a delay in receiving your purchase. Please contact customer service at 877.948.2525 for the delivery status of your shipment.


5/5
2018-07-14

Love WHBM!

"Love the colors and quality of WHBM clothing and accessories! It is my “go to” store - the first place I shop and always find something I love! ❤️"

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5/5
2018-07-14

Fashion fun

"I enjoy shopping at this store. The girls are all helpful and give me honest opinions on how things look. I especially like the sales and have a fun time buying."

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5/5
2018-07-14

WHBM66

"User friendly website. Expedient shipping."

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5/5
2018-07-14

My go to

"Over the last 5 years, I’ve turned to WHBM online for special occasion outfits, and have NEVER gone wrong! The jumpsuits and dresses never fail to impress and people are always surprised to hear where I found my outfit and how little I paid! I will always start at WHBM, and rarely ever have to look elsewhere to find that special look that stands apart from the rest."

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