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"I don't know about their other products, but once I screwed the lid down on the slide-opening cup, that was it. No unscrewing it it to open it back up again. Might as well have been Krazy-Glued down. Pretty serious design flaw, imo.."
"I purchased a coffee mug for $12 in December 2018 as a Xmas present. A crack appeared in the bottom inside and at the bottom outside making it dangerous. I emailed support and their reply was
"Hello Ed,
Thank you for contacting Zak Designs. Unfortunately, we don’t offer a lifetime warranty on these dishes. We do not offer free replacements for broken items, unless they were damaged in transit and arrived broken from our website.
Best regards,
Our offices are closed Saturday and Sunday
Lyndsey R. Simon
Consumer Relations Coordinator
Zak Designs, Inc. www.zak.com"
I wrote back and told him it was only 7 months old. No reply back from ZAK.
Horrible experience!!"
"I would order from them again. Their microwave and dishwasher safe plates (8-inch) are great, and as colorful as they are depicted. We use them for our dinner plates."
"Easy to move around on the web site. Ordering was easy ans they products were shipped quickly and arrived quickly and in perfect condition. Will use the site again."