Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.27 / 5 (1,708 reviews) average score over the past This merchant had 79.92% positive reviews over the last Six Months
Six Months
Positive: 1365
Neutral: 105
Negative: 238
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- A/R coating
- Blokz blue blocker lenses
- ComplaintOrderProcess
- engraving
- Fast Frame
- FL-41 Migraine lenses
- Overall quality
- Photochromic lenses
- Positive Customer Service
- Prescription
- Return policy
- ReturnPolicyComplaint
- Size
- Technical
- Website
5/5
2025-03-24
Sounded too good to be true, but...
"To be able to try on frames in the comfort of my own home was wonderful. I could take as long as I wanted to. After choosing, my glasses came very fast! I am very happy with the finished product. Going forward I will get all my glasses from Zenni. It doesn't get any easier than this."
1/5
2025-03-24
I had high hopes
"I wanted to start a return but there wasn't anyone to help me on a Sunday. unfortunately it's my only day off this week and I'm very disappointed with how my glasses look on me. the virtual try on was not as accurate as I had hoped. also I understand they needed to be manufactured but they took a while to get to me."
5/5
Updated on: 2025-03-24
Best Deal for Prescription Glasses
"A friend told me about Zenni. I have bought 5 pairs of glasses in the past 6 months. Buying glasses has become my guilty pleasure. I now have an eyeglass wardrobe. The prices are very reasonable. Zenni has a wide selection of styles. The prescriptions have been perfectly filled. My first pair from Zenni were clear frames. I had wanted clear frames for a while. I wanted progressives and transition. If I got them from my optician it was going to cost me out of pocket $700, plus the $200 from my insurance company. So the glasses would cost $900. My Zenni clear frames cost me $170 with everything I wanted and more. Another time I ordered a pair of glasses that I didn't like when I got them. it was a no hassle return and the refund came quickly. I haven't had a disappointment with Zenni."
1/5
2025-03-23
Poor
"Ordered glasses four weeks ago and have not received them. They’re for my daughter & she really needs them."
ZenniEH from Zenni has responded
Posted Mar-24-2025Thank you for your review. We're truly sorry to hear that you haven't received your order. We completely understand how frustrating it can be to wait for an order, especially knowing how important it is to you. Our standard shipping timeframe for all orders is 7–14 business days. If you have not received your order within this timeframe, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number. We would be more than happy to assist you.
5/5
2025-03-23
So far, so good but with any product these days, it’s wait and see….no pun intended.
"As stated above, so far so good."
4/5
2025-03-23
Every day Glasses
"The website is very easy to use."
ZenniEH from Zenni has responded
Posted Mar-23-2025Thank you for your review!
4/5
2025-03-23
Old eyes, New look!
"As always, I love my Zeni glasses, especially the price since I tend to lose them frequently much cheaper than buying at the eye store"
ZenniEH from Zenni has responded
Posted Mar-23-2025Thank you for your review!
5/5
2025-03-23
Love these glasses
"I was pricing Fran’s at a local eye care center and the cheapest frames were $160. From Zenni I got two pairs with lenses for under $100!"
5/5
2025-03-23
Quality at a low price.
"Great designs and great customer service! Came in perfectly!"
5/5
2025-03-23
Great place for Eyewear
"Fast, accurate prescriptions. My glasses cost me less than using my insurance at my eye doctor's office."
5/5
2025-03-23
Good job
"My glasses seem well made and are exactly what I ordered."
4/5
2025-03-23
Highly satisfied
"Always received a professional experience."
ZenniEH from Zenni has responded
Posted Mar-23-2025Thank you for your review!
4/5
2025-03-23
Still great, but sunglass clip imperfect
"Love the shipping, the options for lenses, all that. This is the first time I've tried to add the extra clip."
ZenniEH from Zenni has responded
Posted Mar-23-2025Thank you for your review!
5/5
2025-03-23
Recommend!
"Good quality. Good turnaround time. Good price. Highly recommend."
1 - 15 of 199634 reviews
About Zenni
Our factory-direct, online model allows us to offer all the same high-quality lens options that you’d get from an optician and traditional brick & mortar retail at 1/10th of the price. We also offer multiple shipping options including our new 2-3 Business Days Rush Delivery Service
Retailer Information
Contact:
Phone (5am-9pm PT), Chat 24/7
1-800-211-2105
service@zennioptical.com
Zenni
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Zenni is ranked #2 in shopping
Zenni is ranked #2 in apparel
ZenniEH from Zenni has responded
Posted Mar-24-2025