"I brought a lot of cloths from their store when i was travelling in US, the next day I found they have much better price offered online, so i ordered online and returned everything to their store. After that, my order just disappeared and I couldnt able to find anything in my account, so I called and emailed them. They told me they suspected I am a reseller so they cancelled my order. I was very mad because 1/they have no evidence at all for claimed me "reseller", that was my first order ever placed with them online, 2/fine, they have the right not to sell me...but if they cancelled my order, they should have inform me instead of letting me keep calling and tracking my unexisting order and wasting all my time. Well, after they did all these to me, I found they charged me from my credit card!!! Wow, this is exactly a thief, you dont want to sell me products but you took my money!!!! What kind of company is that? I believe this is too much!!! The worst shopping experience i had ever have, I will report this to BBB and all the online reviewers, so everyone can awear of this."
"It's terrible service. Placed order for one item on 25-th of November 2013. Three times contacted service desk, nothing helped. Haven't shipped my item still on 5-th of December. it seems thaey have a mess going on in the company. Order 20020662853"
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