• ADDRESS
    15643 North Reems Road
    Surprise, AZ US
    85374
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    Mon-Thu: 10:00 AM -7:00 PM Fri:10:00 AM-8:00 PM Sat:9:00 AM-6:00 PM Sun:10:00 AM-5:00 PM
    GENERAL PHONE
    (623) 474-3335
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-09-15

BUYING HELMETS

"FIRST WENT IN ON FRIDAY AND TALKED WITH SALES PERSON, I'M GOOD WITH NAMES ABOUT A BLUETOOTH SET UP FOR MY SONS HELMET AND HE SHOWED ME DIFFERENT OPTIONS. I NOTICED HELMETS ON SALE. TOLD HIM I WOULD BRING IN MY SON ON SATURDAY. WHEN WE RETURNED WERE HELPED BY SAME PERSON, HELPED MY SON PICK OUT A BLUETOOTH KIT AND INSTALLED AND SET UP FOR NO ADDITIONAL CHARGE. THE HELMETS I DECIDED ON WERE NOT IN STOCK SO HE ORDERED THEM AND SAID THEY WOULD BE IN IN A COUPLE OF DAYS WHEN HE REALIZED I LIVED 200 HUNDRED MILES AWAY HE SAID THEY COULD SHIP TO MY HOME FOR NO SHIPPING COST. I RECEIVED THE HELMETS YESTERDAY 6 DAYS AND LIKE THEM VERY MUCH. THANK YOU. "

Helpful Cool

5/5
2018-09-10

Great service. Excellent attitude.

"Very helpful staff. Convenient. Lifesavers on Ride day! "

Helpful Cool

5/5
2018-08-29

I love going to cyclegear

"I generally don't like shopping in a store, so I do most of it online. I do like cyclegear tho. I know the sales staff has a sales quota, but I've never felt pressured. They're just helpful when I need it and they leave me alone if I just want to browse."

Helpful Cool

5/5
2018-08-25

Nice cycle shop

"The staff there is supremely knowledgable. I been riding and working on motorcycles for more than 26 years and this is my preferred place to shop."

Helpful Cool

5/5
2018-08-16

Great experience

"Every staff member is extremely nice and knowledgable. They answered all our questions with a smile and gave us recommendations on products better suited to our needs."

Helpful Cool

5/5
2018-08-07

Great people

"Always a good experience.. great help"

Helpful Cool

5/5
2018-07-21

Extremely helpful

"The staff went above and beyond to help my girlfriend, who is completely new to riding, get the best protective gear. I don’t even live near this location anymore but still make my way back due to the great customer service. "

Helpful Cool

5/5
2018-07-15

Good ****

"Good **** sellin good ****."

Helpful Cool

5/5
2018-06-28

Promo service

"Just stopped in for one item. Got it and was rung out with no delay."

Helpful Cool

5/5
2018-06-20

Great communication, awesome sales people and management. Best customer service!!! A+++

"This store is good fun to shop at and the people there make me feel welcome and help disabled Veteran's big time. They accommodate well and help a lot too! thank you so much for all your help, Love ya all !!!
Rocco
"

Helpful Cool

5/5
2018-06-17

Getting Tires at Cycle Gear

"This is the second time I have bought tires for my Harley at cycle gear. I took my wheels into the CG store on Greenway in Suprize Az on a Sunday and was going to leave them until Monday to have my tires I bought from them mounted and balanced. Shawn said for me and my wife to go have lunch and he would have them done while we were gone. He called in about 45 minutes and said they were finished. This is customer service to it's highest.
Thanks Shawn and CG.
"

Helpful Cool

5/5
2018-06-15

Sena 20 Evo

"Manager was very helpful, answered all my questions and installed my new communications set for me. Excellent service.

"

Helpful Cool

5/5
2018-06-15

Always A+

"I've been shopping with Cycle Gear for a long time, dont think I've ever had a bad experience."

Helpful Cool

5/5
2018-06-06

Pleasant experience

"Helpful, knowledgeable, spent time explaining things to my new to riding wife definitely will be 1st choice of places to shop for the bike"

Helpful Cool

5/5
2018-05-29

They simply take care of you

"The staff at this location are down to earth and are simply there to take care of you. Nothing but smiles and no games. I saw them helping install a sena unit into someone’s helmet and walking them through the setup process. The store is clean and friendly I will definitely be coming back to this location more often. "

Helpful Cool

Share Cycle Gear, Surprise, AZ's store rating

Cycle Gear, Surprise, AZ is a Merchant Member! Learn more

Cycle Gear, Surprise, AZ is a merchant member
Cycle Gear, Surprise, AZ participates as a Merchant Member, monitors feedback, and resolves issues. See all 4,215 merchant members.