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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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1/5
2024-05-06
Scam
"Been waiting over 10 days for my phone seller claims it was ship won't refund and now out of a phone! Don't ever buy from this seller it's a scam! Will now have to dispute charge with my bank and wait 30 days for my money!!!!! Don't I repeat don't buy from this seller reporting this seller to the BBB! Will be contacting my local police department and even Fremont police department to report this seller!"
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1/5
2021-08-17
One of the worst companies I have ever dealt with
"In the last 3 months I have ordered 16 phones from them to resell at my cell phone accessory store. I have had to return 4 of those 16 phones. I order phones that are unlocked and in like new condition and expect them to work when I get them. Two of the four that I had to return were due to not being able to receive carrier signal (verified by them when I sent them back), another would not power on and another had the battery draining so fast that I watched the percentage go from 100% to 83% in 5 minutes. When you return a phone even due to their error, they penalize you on your next order by removing your rewards percentage discount and charging outrageous shipping charges. My last order was for $1099 for 5 phones. I had to return 2 of them ($566) and when I emailed asking when the money would be refunded, they closed my account so that I can't sign in to even look at past orders. If I don't see the money refunded this week, I'll have to open a case with Paypal."
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1/5
2020-04-17
DO NOT SHOP THERE
"The first phone i got there was good then it cracked so i got a new phone a couple months later apparently it stopped working because overcharged but i was over charge my past phone and it was fine. Then i got a new and the first day it died in 5 seconds. The only way to use it is to have it charged all the time. Used phones is not the way to go. I FEEL REALLY DISRESPECTED IN THE SERVICE THEY DON'T CHECK TO MAKE SURE THE PHONE WORKS. go ahead and get it if you want but i highly recommend you don't"
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1/5
2019-10-25
disgruntled retailer
"I have purchased numerous phones from this company. my last purchase was for a phone for the T-Mobile network and digicircle claimed that the phone was clean and good for their system. 5 months after my purchase T-Mobile advised me that the IMEI was no good due to the past owner not paying their bill. My account was just fine. this company is suppose to check these items before offering the merchandise for sale. this company was contacted thru paypal and after several emails back and forth agreed to supply a prepaid mailer to me and after they received the phone they would issue a refund. USPS delivered the phone back to them according to the tracking number. I attempted to contact digicircle about the returned item thru paypal and never heard from them. I then escalated the claim at paypal due to no contact from them and found out that digicircle deleted my account. This seem like a spoiled brat taking their ball back. DON'T DEAL WITH THEM."
1/5
2019-06-13
Scammers
"Bought a phone from them and 20days later it was reported stolen and blocked. So I contacted them to see what they can do to fix the issue and I was told there's nothing they could do. so I'm now stuck with $450 phone that I can't use. This company is a scam I would definitely stay away from these crooks."
5/5
2018-10-17
I love it, the best website for buying fhone.
"Good experience with this website"
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1/5
2017-06-17
DEFECTS
"Bought 3 note edge 2 is defective & no refunds the phones are defects"
5/5
2017-04-14
Precios exselentes
"Muy buenos precios en este lugra y fue muy rapida la compra y ademas de una buena garantia"
1/5
2017-02-09
Dirty gross phone
"I what are the Samsung Galaxy 4 from this company. I was completely shocked when I got the phone it was so sticky and gross that was a white glue all over it I had to sanitize the phone then clean my hands I don't even know if the phone works yet. I can't see myself doing business with this company again"
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1/5
2016-06-18
Childish Customer service.
"Them people that work at this company can't take criticism when they messed up your order. They will just deactivated your account to avoid dealing with you in the future(remove the payment option). Very childish behavior! Just hope they never mess an order.. Stay away! !"
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5/5
2015-10-13
"Just bought an LG G3 "like new" phone and it arrived in perfect condition. I will buy from them again."
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1/5
2015-03-13
"Was a Digicircle.com customer for a few years. Until there's a problem everything was fine. For a Digicircle.com error they want you to pay shopping both ways then remove you chance to review. Then when you complain or do a PayPal case they will disable your sign in. I have been buying and read selling electronics for years. Digicircle.com is ok until there is a problem because they only want positive reviews."
5/5
2014-12-20
"Purchased a Galaxy S3 which looked like new. I ran into a problem which was not the fault of Digicircle, but rather Samsung as they issued 2 phones with identicle serial numbers so my phone could not be activated as it already had an active account on that ID #. James at Digicircle was fabulous. Helpful and professional. I had to return the phone but forgot to remove my newly purchased SD card. Contacted James again hoping that it could be returned. Not only was my refund promptly posted to my credit card, but I just received my SD card in the mail. AMAZING customer service!!"
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1/5
2012-08-24
"Bait-and-Switch?
They sold me a phone in excellent condition on their website. Got confirmation email to pick up within 3 days or order will be cancelled and $1/day storage fee charged. I reached on day 3. I was told they do not have battery.
I got ready for pickup email 3 days back? Do they know the meaning of ready for pickup?
The phone had few deep enough dents (not dings, but dents). The screen appeared to be clean. The person helping me said, the phone was listed excellent not "like new". Their website says excellent is:
"Little sign of use. May have some very fine scuffs and/or scratches."
They did refund my money quickly but wasted my time. They were probably hoping to collect storage fee if I do not show up.."
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5/5
2012-08-11
"Excellent customer service buisness. Very fast, and efficient. Will always do buisness with this company. Top notch."
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About digicircle.com
Used cell phone wholesale, overstock liquidation, used electronics wholesale, sell used cell phone, used & reburished electronics.
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