ResellerRatings
preloader
eSmartPhone
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
5
0.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 0
Neutral: 0
Negative: 0
This merchant has not had any reviews over the last Six Months

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

1/5
2009-10-19
"My order was cancelled due to the item that I ordered has been discontinued. At the time that I placed my order the item was shown as available and in stock. eSmartPhone should do a better job of keeping their inventory up-to-date."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

1/5
2009-10-04
"Defective product followed by zero customer service. I have emailed two or three times and gotten no response after receiving a useless cell phone charger. I think waiting a week and a half for a response is adequate. Their site promises a response within 24-48 hours. Their prices are very low. Before buying, ask yourself, is it worth the hassle to not get the product you need when you need it? Don't depend on this outfit."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

1/5
2009-02-12
"First of all, let me say that these guys are owned by BargainCell.com (for whom I have left an identical review). Having said that, here is my review: The customer service was awful. They provided no confirmation for shipping or billing. I had to call them to get the tracking number. Turns out they never billed me. I don't like open-ended transactions, so I called them and asked for them to mail me an invoice. They said they couldn't do that and needed to take my credit card information over the phone on the spot. The whole "organization" (and I use the word loosely) is shady. In summary, poor customer service and inadequate billing/shipping processes."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Helpful
Cool
Delete Review
Share

Are you this business?

Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More

people