Health
14,287 reviews
8.67 / 10
  • ADDRESS
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  • BUSINESS HOURS
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    GENERAL PHONE
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    FAX
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  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
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1/5
2018-05-16

"Nearly impossible to find the place to sign in to the account. Pages took FOREVER to load (5 minutes??), not enough options for slowing down delivery frequency."

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5/5
2018-05-16

"Great, my baby girls skin is already so much clearer and she keeps forgetting to wash her face twice a day!"

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5/5
2018-05-16

"I wish that the 90 day supply was larger. I am using a small amount, and I feel as if I will run out within a month."

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3/5
2018-05-16

"The Rep was fine and was able to come up with a resolution, however I still don’t have a clear answer as to why my order didn’t ship when requested and why nobody contacted me to tell me it wasn’t shipping."

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5/5
2018-05-16

"It's was very good I will be back again"

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5/5
2018-05-16

"The young man who helped was very polite, kind and went out if his way to address my need."

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5/5
2018-05-16

"She was great, she talked a little to fast and gave a lot of detail that I wasn’t ready for."

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5/5
2018-05-16

"The Proactiv customer care center team is consistently friendly and helpful. Everyone I've ever spoken with has always been extremely helpful and happy to resolve any issues I have."

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5/5
2018-05-16

"my customer service representative was great!"

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5/5
2018-05-16

"Excellent customer service"

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5/5
2018-05-16

"It was good but I never got my confirmation email sent to me so that is concerning."

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5/5
2018-05-16

"it was pleasant and very helpful. She answered all my concerns and is sending samples for my 15 year old to try. She understood my concerns about spending money on products that will not get used. Helped to find a good fit for my girl and her fair skin. I was impressed with the service and have been wanting to try this product for my girl."

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4/5
2018-05-16

"She was able to answer my question instantly and was very kind."

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5/5
2018-05-16

"Good. However I don't use the product as often as I get it but I can't slow the frequency any more."

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5/5
2018-05-16

"automated voice is bad had to scream over and over again"

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