proactiv.com
Health & Beauty • Health Care
16,204 reviews
8.66 / 10
  • ADDRESS
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  • BUSINESS HOURS
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    GENERAL PHONE
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    FAX
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  • SUPPORT EMAIL
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    SUPPORT PHONE
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"Proactive is very consistent with shipping. I just can't use the product fast enough. The results are great, but slowing down the orders will be necessary to cut down on waste of product and money."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"Longevity with product works well for me, will continue to use."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"I have a genetic skin disorder called Hidradenitis Suppurativa and Proactive is helping so very much. Thank you."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"I do miss the little freebies to try other products that came during the first year of my membership."

Helpful Cool

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Verified Proactiv Shopper

Verified

4/5
2018-08-14

"I was trying to place an order online, but the payment process wasn't working, so kindly enough the customer service person said they would ship my items in my cart for free as a one time curtisey, which I appreciated, however I didn't receive the items I was original trying to purchase."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"The product works as advertised."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"I was disappointed when I saw the daily moisturizer and night cream. The containers seem way too small to past 30 days. If they dont last 30 days, ai may not continue with proactive because it would be too expensive if I had to buy it more often. It looks like other than the cleanser, I only got travel sizes of the products."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"It has to get worse before getting better!"

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"Still having issues with being home wearing make up."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"Great! All of my needs were addressed and taken care of promptly and professionally."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"The woman was very kind and patient. She helped me in like less then 5 minutes."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"the representative was courteous and more than helpful, and she answered all my questions"

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"I didn’t understand why I couldn’t receive the discount when the kit had not shipped but the Cust Serv rep offered free shipping for this and another shipment that was almost the same as the discount would have been. Very courteous and was able to offer an acceptable compromise."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"My emails were never responded to."

Helpful Cool

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Verified Proactiv Shopper

Verified

5/5
2018-08-14

"The customer service was very great. They understood what I was calling for and completely respected my decision to cancel my membership."

Helpful Cool

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