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4.28 / 5 (176 reviews) average score over the past This merchant had 80.11% positive reviews over the last Six Months
Six Months
Positive: 141
Neutral: 6
Negative: 29
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- Technical
4/5
2025-03-24
Recent purchase of Resmed AS 11
"I just purchased a Resmed Airsense 11. The website is easy to use and the staff very knowledgably and friendly. I only gave 4 out of 5 as I was not asked for my prescription until after I purchased. But uploading it was easy. Will purchase from Sleeplay again."
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5/5
2025-03-24
Excellent!!
"I was unsure and felt uneasy about my options, but the friendly warm gracious tone in which Ria attended me and answered all my question put me at easy. Ria helped me understand my options to make an informed selection. She is very professional and provided an excellent service."
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SleeplayTeam from sleeplay has responded
Posted Mar-25-2025Thank you so much for sharing your experience! We're so glad to hear that Ria was able to ease your concerns and help you make an informed decision. She truly strives to provide excellent service, and it’s wonderful to know that her professionalism and warm approach made such a positive impact. We appreciate your kind words, and if you ever need anything else, we're here to help!
Warm regards,
The Sleeplay Team
Warm regards,
The Sleeplay Team
5/5
2025-03-21
Mini CPap
"I called with a few questions and the representative helped me with everything and even found me a better deal on what I was looking for."
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SleeplayTeam from sleeplay has responded
Posted Mar-24-2025Thank you for sharing your experience! We're so glad to hear that our representative was able to assist you and find a better deal for you. We truly appreciate your feedback and are always here to help with anything you need.
Warm regards,
The Sleeplay Team
Warm regards,
The Sleeplay Team
5/5
2025-03-21
Excelente comunicación
"Super satisfechos por la comunicación y con su profesionalidad"
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SleeplayTeam from sleeplay has responded
Posted Mar-21-2025¡Muchas gracias por sus amables palabras! Nuestro objetivo es brindar el mejor servicio posible y agradecemos enormemente sus comentarios. Si necesita algo más, no dude en contactarnos.
Un cordial saludo,
El equipo de Sleeplay
Un cordial saludo,
El equipo de Sleeplay
2/5
2025-03-20
Air Mini hose connection
"I ordered a nose pillow mask for my air mini, but the connection did not fit...so I have it taped together."
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5/5
2025-03-20
Always fast and accurate
"We have purchased 2 CPAP and supplies several times from SleepPlay. They are delivered quickly and our orders are always accurate and the pricing is great. Highly recommend."
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SleeplayTeam from sleeplay has responded
Posted Mar-21-2025Thank you for your wonderful review! We're so glad to hear you've had great experiences with us. We strive to provide quick, accurate, and affordable service, and we truly appreciate your continued trust in SleepPlay. If you ever need anything else, we’re here to help!
Warm regards,
The Sleeplay Team
Warm regards,
The Sleeplay Team
5/5
2025-03-20
Quick delivery
"It was on sale when I ordered and it’s a lot cheaper to buy without insurance which I paid OOP.."
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SleeplayTeam from sleeplay has responded
Posted Mar-21-2025Thank you for your review! We're so glad to hear that you had a quick delivery and found a great deal on your purchase. If you need anything else, feel free to reach out, we’re here to help!
Warm regards,
The Sleeplay Team
Warm regards,
The Sleeplay Team
5/5
2025-03-18
Excellent support
"Czarina was incredibly helpful in getting my order shipped. While I'm prescribed a CPAP, I've never been given an Rx for it by the provider, just here is your machine, have fun. When I ordered a travel system for myself, I had no idea what to supply! Czarina was helpful and helped me get the information and now my new travel CPAP is on the way!"
SleeplayTeam from sleeplay has responded
Posted Mar-18-2025Thank you so much for sharing your experience! We're thrilled to hear Czarina was able to help you navigate through the process and get your new travel CPAP on the way. We understand how tricky it can be without the right info, and we're so glad we could assist. If you need anything else, don’t hesitate to reach out.
Warm regards,
The Sleeplay Team
Warm regards,
The Sleeplay Team
5/5
2025-03-17
Will buy again
"Great products at a great price. Shipping fast. Completely satisfied"
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SleeplayTeam from sleeplay has responded
Posted Mar-18-2025Thank you for the great feedback! We're so glad to hear you're completely satisfied with your purchase. We truly appreciate your support and look forward to serving you again soon!
Warm regards,
The Sleeplay Team
Warm regards,
The Sleeplay Team
3/5
2025-03-15
Shipping slow
"Shopping by US Postal service is incredibly slow. Almost always arrives several days or even a week after scheduled."
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2/5
2025-03-15
Shipping ****
"You need to offer expedited shipping for a price"
SleeplayTeam from sleeplay has responded
Posted Mar-19-2025Hi,
Thanks for reaching out!
We do offer expedited shipping options at an extra cost. It is based on the address for shipping though so if an address does not receive 2 day or overnight shipping vis UPS then it will not be offered.
Regards,
The Sleeplay Team
Thanks for reaching out!
We do offer expedited shipping options at an extra cost. It is based on the address for shipping though so if an address does not receive 2 day or overnight shipping vis UPS then it will not be offered.
Regards,
The Sleeplay Team
5/5
2025-03-13
Great deal smooth transaction
"easy deal great price timely delivery...."
SleeplayTeam from sleeplay has responded
Posted Mar-18-2025We're so glad to hear you had a smooth and easy experience with us. We appreciate your feedback and look forward to serving you again soon!
Warm regards,
The Sleeplay Team
Warm regards,
The Sleeplay Team
5/5
2025-03-13
Customer Service
"Excellent customer service. Very responsive and concerned about you as a customer."
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SleeplayTeam from sleeplay has responded
Posted Mar-18-2025Thank you for your feedback! It really means a lot to us to hear that you felt taken care of. We’re always here to help and make sure you have the best experience possible. Looking forward to helping you again soon!
Warm regards,
The Sleeplay Team
Warm regards,
The Sleeplay Team
5/5
2025-03-13
My new go to...
"Quick and painless, great prices, my new go to for CPAP supplies"
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SleeplayTeam from sleeplay has responded
Posted Mar-18-2025We're so glad to hear you had a quick and easy experience with us. We're thrilled to be your new go-to for CPAP supplies. If you need anything else, we're always here to help!
Warm regards,
The Sleeplay Team
Warm regards,
The Sleeplay Team
5/5
2025-03-13
Resmed
"Czarina. She was really helpful answering all my questions and doubts, thank God for people like her I wish her the best!!"
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SleeplayTeam from sleeplay has responded
Posted Mar-18-2025Thank you for your kind words! We’re so happy to hear that Czarina was able to help you with all your questions. We’ll be sure to pass along your well wishes to her! If you ever need anything else, we’re here for you!
Warm regards,
The Sleeplay Team
Warm regards,
The Sleeplay Team
1 - 15 of 600 reviews
Retailer Information
Contact:
8444516555
info@sleeplay.com
sleeplay
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Category Rank
sleeplay is ranked #46 in health
sleeplay is ranked #7 in health conditions
SleeplayTeam from sleeplay has responded
Posted Mar-24-2025Thanks for reaching out! We are glad you found the website easy to use and we are excited to receive your compliment regarding our staff!
Sleeplay does indicate on the product page of every item that requires a prescription that one is needed. Additionally, we even provide a link to upload the prescription from the product page!
Regards,
The Sleeplay Team