"I ordered black binders twice. The first time (order #520060877-001) I ordered 10 black binders and I only received 1 and it was bent! That day I reported this damage and received credit. I ordered the 10 binders again and received them the next day, but 3 out of the 10 were bent again, because they were not packed, but were place loose on top of several reams of card stock.
I don't like the fact that your merchandise is not packed well."