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Rating 10/10

Angelo G. Barajas is an excellent asset to Newegg.com (USA)

I ordered a HP Laserjet P2015, refurbished, because HP does not manufacture that particular printer anymore. However, that particular HP printer is like Pontiac's 1992 Bonneville, with the 3800 (The last REAL motor made for a car). As to be expected, at times, it didn't come with the USB cable nor a toner cartridge. It's refurbished and what can you do, right? Well, after only being on the phone with Angelo for five minutes, being understanding and listening, he decided to refund me a portion of the sale ($$) which will make going to both BestBuy & Cartridge World a little less painful and easier on my pocket, considering that I paid for a refurbished printer that is still unusable straight out of the box.

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