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Rating 10/10

Like Dealing With Family

My experience with Baltinester Jewelers, both before we purchased our wedding band as well as service after the purchase was outstanding. Before the internet sale, Yoram was accommodating both over the internet and by phone to any questions we had. He answered them quickly and lived-up to all commitments made whether for price or delivery timeframe. After the sale, even when I did something stupid and needed an emergency repair, they were there to assist and made the repair expeditiously and at a third of the cost that others had quoted even with the international shipping.
Without equivocation, I can say that Baltinester Jewelers and Yoram and Rami are “first class.” While buying jewelry over the internet can be a stressful experience – not so with Baltinester. It was like buying from a friend and you were part of their family.
Thank you Yoram. We love the ring and look to visit your shop the next time we are in Jerusalem.

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