- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2020-12-10
5/5
B&H awesome as always!
"B&H carries a large variety of items at very competitive prices. One of my favorite on-line shopping sites."
2019-07-25
1/5
A good company gone bad
"I've made many purchases from this company over the years, with a few problems but nothing major, but I won't buy from them again. Their claim on their website of "QUICK AND EASY RETURNS - No Hassle Return Policy" is a joke, as well as their claim of "ONLINE SUPPORT 24/7 - Need help? We're Here 24/7". Good luck getting someone on the phone, or getting an answer via email. Maybe we're supposed to communicate with them using smoke signals?
The final straw - I purchased a pair of Sperry Topsiders from them. When they arrived, I tried them on and found they were too narrow for my feet. I was unable to speak to anyone on the phone, calling repeatedly only to get a recorded message, and I had to pester them via email to get a return label. According to my tracking information, they received the shoes back (at my shipping expense of 1/3 the cost of the shoes) SIX days ago, but have yet to issue a refund or even notify me that they've got the shoes in their possession. I'll contest the charge with my credit card company today.
How ridiculous I have to spend this much time and energy to get back a lousy $30, but it's the principle."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Merchant Member
2019-03-18
5/5
Great price, free shipping
"So what's not to like! Very competitive price, and if ordering in bulk, free shipping. I'll be back!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
2016-12-22
5/5
Great prices!
"Excellent selection and the prices ... yes! I'll be back to shop here again!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Merchant Member
2014-12-14
5/5
"I've purchased three firearms and some magazines from GrabAGun, with no problems whatsoever. Their customer service is great, and their prices are very competitive. I bought a beautiful Sig 1911 from them not long ago, and when I told a friend of mine who works at a gigantic firearms/outdoors store how much I paid, he was flabbergasted. I really enjoy being GrabAGun's customer ... we will have a long and mutually beneficial relationship."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Favorite Stores
157962 reviews
120043 reviews
7088 reviews
2285 reviews
Least Favorite Stores
64 reviews
