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Rating 10/10

Super Customer Service!

I've placed many orders with Gilt. They offer a fine assortment of better brands and have a stronger trend sensitivity than many flash sale sites. While I've had a few issues (product arriving broken, or the package shipped in a box not secured with tape, etc), their customer service has been outstanding. They have been proactive, pleasant and extremely professional in remedying any problems. I've been consistently impressed with their service. It's a rarity in online retail and I have to commend them for it!

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