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Rating 2/10

Terrible customer service

Things go wrong sometimes, but good luck getting the help you need with Blurb. I had some books printed, bad bad quality, streaks, wrong color, you name it. It took me two emails, two phone calls, hours listening to their jazzy tune to talk to a human--he said he can't do anything but to escalate it to higher powers--then, an email saying I ought to pay full amount to get it reprinted, as a favor. Sorry Blurb, I will use you never again!

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