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2020-01-07
1/5
Way oversized and they make it difficult to return
"I ordered 4 Flannel shirts for gifts to my sons all around the US. All but 3 were so oversized as to be unusable. When I called to see if I could exchange (no on line system in place) I was told by Carol that I would have to have my sons return the shirts at their expense and re-order them. When I asked if there was a way for DTC to send a call tag they said not. When I mentioned that these were gifts and I didn’t want them to have to go to any additional expense or inconvenience I was politely told, “sorry”. I recently had knee surgery so could not shop and all of my gifts were bought on line - never again from this company! I just told the boys to wash and dry on hot and Happy Holidays from Duluth Trading Company!"

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