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Rating 2/10

My books have arrived ( that were planned for birthday presents) and there are unexplained square black blotches under some text throughout the book. These square marks do not show on the preview. I sent digital photos and scans and was told that the problem was being investigated. But then nothing. I sent at least 4 follow up emails and have received no response. There is no phone number to call. This is very disappointing as I will have to give these flawed gifts, and it looks like I did the project in a hurry. In fact, I made and ordered and received one copy months ago, and only added some content to the recent order that was intended as gifts. I am heartbroken and feel abandoned and robbed.

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