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George-19817

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Sam Ash Music Store

1/5

Unbelievable

I ordered a Numark Dashboard 7-3-18 it arrived 7-10-18 when I was to get it 7-5-18 upon getting the pkg I ordered online with a representative was to have been new it was used ,scratched,all wires opened & the previous owner left their iPod charging cord in box I notified C.S. they offered me a $50.00 e-gift card to shop online again I didn't order an opened or request a used item @ full price I was willing to work with them on their error with some type of discount for the used item even sent them pictures the best they could offer me was the gift card & finance the Dashboard (opened scratched used) at full mkt price & keep the card for future purchase I have Sam Ash Credit Card I advised them when the e card arrives I will refuse delivery once the item has been credited back to my account I will surrender my Sam Ash Card their representative I talked to was fine during my purchase but when I was asked to compensated on their error of a used product being sent than a new one as ordered (crickets) no offense to sam Ash but I refused to purchase any items from them fear of it being used or refurbished


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