- STORE REVIEWS
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2012-03-20
1/5
"I placed an order for a swimsuit on 02/19/12 knowing the item was backordered until 03/05/12. As that day came and went the status still showed "backordered" with no new ship date available but since I placed the order way ahead of when I needed it, this was acceptable. As time went by I called and was told it should be shipped "any day" now and that was still okay. Well, now it is showing 07/20/12??? Are you kidding me??? 5 months to get a swimsuit??? Seriously??? This WAS a gift for a vacation that I specifically ordered in plenty of time BEFORE the vacation only to find it's not even going to ship until AFTER the vacation is over. I have been a LOYAL customer for YEARS but NO MORE. I will no longer shop at your site or Woman Within or Roamans or One Stop Plus or any of your other stores. Why? Because this has happened too many times before. Either you backorder an item indefinitely or your cancel the item all together. And, I know why. It ONLY happens why I use a 50% off coupon. IF I paid full price, I'd have my order by now. I'm willing to bet that all the people who placed the same order at the same time but did NOT use a coupon they got their orders months ago. But, I used a coupon so I'm penalized!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2012-03-20
1/5
"I placed an order for a swimsuit on 02/19/12 knowing the item was backordered until 03/05/12. As that day came and went the status still showed "backordered" with no new ship date available but since I placed the order way ahead of when I needed it, this was acceptable. As time went by I called and was told it should be shipped "any day" now and that was still okay. Well, now it is showing 07/20/12??? Are you kidding me??? 5 months to get a swimsuit??? Seriously??? This WAS a gift for a vacation that I specifically ordered in plenty of time BEFORE the vacation only to find it's not even going to ship until AFTER the vacation is over. I have been a LOYAL customer for YEARS but NO MORE. I will no longer shop at your site or One Stop Plus or Roamans or Jessica of London or any of your other stores. Why? Because this has happened too many times before. Either you backorder an item indefinitely or your cancel the item all together. And, I know why. It ONLY happens why I use a 50% off coupon. IF I paid full price, I'd have my order by now. I'm willing to bet that all the people who placed the same order at the same time but did NOT use a coupon they got their orders months ago. But, I used a coupon so I'm penalized!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2012-03-20
1/5
"I placed an order for a swimsuit on 02/19/12 knowing the item was backordered until 03/05/12. As that day came and went the status still showed "backordered" with no new ship date available but since I placed the order way ahead of when I needed it, this was acceptable. As time went by I called and was told it should be shipped "any day" now and that was still okay. Well, now it is showing 07/20/12??? Are you kidding me??? 5 months to get a swimsuit??? Seriously??? This WAS a gift for a vacation that I specifically ordered in plenty of time BEFORE the vacation only to find it's not even going to ship until AFTER the vacation is over. I have been a LOYAL customer for YEARS but NO MORE. I will no longer shop at your site or Woman Within or One Stop Plus or Jessica of London or any of your other stores. Why? Because this has happened too many times before. Either you backorder an item indefinitely or your cancel the item all together. And, I know why. It ONLY happens why I use a 50% off coupon. IF I paid full price, I'd have my order by now. I'm willing to bet that all the people who placed the same order at the same time but did NOT use a coupon they got their orders months ago. But, I used a coupon so I'm penalized!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2012-03-20
1/5
"I placed an order for a swimsuit on 02/19/12 knowing the item was backordered until 03/05/12. As that day came and went the status still showed "backordered" with no new ship date available but since I placed the order way ahead of when I needed it, this was acceptable. As time went by I called and was told it should be shipped "any day" now and that was still okay. Well, now it is showing 07/20/12??? Are you kidding me??? 5 months to get a swimsuit??? Seriously??? This WAS a gift for a vacation that I specifically ordered in plenty of time BEFORE the vacation only to find it's not even going to ship until AFTER the vacation is over. I have been a LOYAL customer for YEARS but NO MORE. I will no longer shop at your site or Woman Within or Roamans or Jessica of London or any of your other stores. Why? Because this has happened too many times before. Either you backorder an item indefinitely or your cancel the item all together. And, I know why. It ONLY happens why I use a 50% off coupon. IF I paid full price, I'd have my order by now. I'm willing to bet that all the people who placed the same order at the same time but did NOT use a coupon they got their orders months ago. But, I used a coupon so I'm penalized!"
Detailed Ratings
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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