"I was looking at making an AR purchase and came across a gun being advertised on the Cheaper - Than - Dirt website. Based on THEIR specs i purchased the Gun. Long story short, the model i purchased according to them was a mistake. That gun did not exist? The actual model was a sub-standard gun to the one i ordered. I can accept their mistake until i started to deal with their customer service and supervisors. Very condescending and NO CUSTOMER SERVICE at all. They shipped the gun, charged my CC and then stated we need to get the gun back. This transaction has been a PITA. Based on the numerous complaints, it's hard to believe folks still do business with this company. I am not a big online purchaser, but i have never been treated as disrespectfully as with these people. If you purchase any thing from them don't believe what you are being told until it is in your hands for the price you were quoted. Hope this may save someone the same aggravation."
"My FIRST online gun purchase. No issues with customer service. There was a mix-up on my first order, but was corrected quickly and gun was delivered as advertised. Pricing is GREAT, NO Shipping over $199, and NO CC FEES! it was a great first time experience. Would do it again and I do recommend."