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Marisa02919

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Rating 2/10
1/5

Awful, rude, unprofessional, Assistant/Management staff

I walked into my local Rite Aid store to pickup a few items. Came out feeling Humiliated by being wrongly accused of moving their inventory in order to get a lower price. Asssitant manager just didn’t want to take blame for not having done her job correctly and so accused me of switching items.

I called the next evening in order to obtain name of employee (Iwona) so that I wouldn’t wrongly, convey or report the wrong employee. The Assistant manager Alex that answered the phone was even worst in dealing with, he outright lied and made up additional accusations. I reminded him store must have Camera and that it is unlawful to wrongly accuse a customer.

I left store feeling humiliated and so upset that it’s two days later and I am still feeling down due to this experience. However, this store has lost my business as well as family and friends’.

Shame one you !!!!!


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