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Merchant Member
2018-03-05
2/5
You decide
"I needed a new set of tires of my Honda CR-V. I called the store and spoke with a Mr. Carter on 02/27/18 he was very nice and helpful with me getting a set that was in my price range that even came with a MF warranty for under $700.00. He informed me that the tires had to be ordered and he would call me as soon as they came in. He called me on 03/01/18 to let me know they were in and he could get me in schedule the following day. I explained to him that I needed to done by 6:20PM as I had another appointment and I could be there at 4:45. He explained that they only do ½ to hour scheduling and would put me down for 5:00PM. When I arrived at 4:50PM I went in and got checked In by 5:05PM. I sat and waited until 5:25PM and no one had started on my car before I said something. The TWO guys that were behind the counter talking didn’t really seem as if they cared. However one of them did decide to go pull it in and began the process. I left there at 6:10PM and my tire Gage light is still on after I pressed the reset light myself. SO now I have to take it and have the tire pressure checked to see what’s going on. The beginning of my new purchase was awesome but the install a totally different story! Now where do I buy my next set for my car? Not at 575 Dickens Pl NE, Concord, NC 28025."
