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2019-12-04
1/5
Costly refund policy
"I bought some items which were for international shipping and paid an an extra 20$ for express shipping. Parcel never got to me because of some missing receipt on Zumiez side and had to be returned to sender. There was no communication from their side on all this but had to constantly write emails to find out the status of my order. Long story short, after 3 weeks I am getting a refund minus my 20$ which feels like I was gambling by placing the order because me not receiving the parcel had nothing to do with me but because they sent a parcel with missing documentation. Won't be ordering online from them again"

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