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2007-02-11
5/5
"A good experience so far. A good price for a 40 inch Sony LCD TV and no high pressure. Shipping is sooner than promised and I have a scheduled delivery on the 16th (could have been the 14th). Was promised 2 to 3 weeks for free shipping so they exceeded expectations.
The TV arrived as promised. The delivery company was also very good (Target Trucking). Everything as promised.
This company has earned my future business."
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2007-02-01
1/5
"A bad experience based on a bait and switch. I ordered a Sony 40 in LCD after finding them through ShopUSA. I ordered with a "Total Price" including shipping. I get an email to call them and the guy asks me why I didn't order a complete TV. According to him, I ordered a "wholesale" TV and I needed to buy a remote, a battery, cables and software for $360 for the TV to work. Of course I was not happy about this and told him to cancel the order. He asks me why... so I tell him I'm disgusted about a $360 charge to get a working TV. He then says... "No, I told you $199". It was all I could do to stay reasonably calm to tell him to just cancel the order. He played dumb and kept asking me what I wanted so i hung up.
I've sent 3 emails to these jerks asking for confirmation of my order being canceled and I have no reply. I wish I knew about Resellerratings before I contacted Century21electronics.
After sveral emails to this company, I still have not received confirmation of my cancellation. No contact at all from them. I asume with their business practices they are well aware that I will never go back to them again."
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