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preloader
1/5
"I never write reviews--don't usually have the time for them, but this is ridiculous. I ordered some lamps on July 16th and it is now September. I have called 5 times and am continually told that they will be shipped "the beginning of next week." Many next weeks have come and gone and I still haven't received the lamps. The company has good prices but they aren't worth it if you don't actually get the product!! Only good thing about the company is the pretty piano music during the extremely long hold time. Am now on hold one last time and will ask for a refund. *update: Spoke to "Crystal" and asked for refund. She said she would "let her manager know" as she had no actual control. Couldn't give me a confirmation number or anything. She said that I would be emailed confirmation of the refund within 48 hrs. As expected, 48 hrs came and went--no email, no refund. Contacted my credit card company--they reimbursed me and will settle the rest with this company."

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