- STORE REVIEWS
- PRODUCT REVIEWS
2015-08-31
1/5
"I have ordered from WES two times before with no problem. Shipment was within the same week. My most recent order went in over a week ago. I paid extra for overnight shipping this time. I was notified that the order was filled last week but I have not received it yet. I called to find out what was going on and I was told that they were in the shipping department but had not been shipped yet. She didn't know why so she "red flagged" the shipping department on my order. I was charged a $20 fee for overnight shipment and they never sent them out! I will never use this company again. If they had handled it better in customer service I might have overlooked it but it has been handled terribly."
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