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Rating 10/10

Thorough and efficient returns process

This was my first experience with the RMA process at Newegg. I have been purchasing computer components from them since 2010 and have never (until now) had to return an item. It was a pleasure speaking with Dominic in Customer Service. He was able to help me with my RMA, was informative, professional, courteous, and patient throughout the process.
I will continue to shop at Newegg and can, in all confidence, strongly recommend them for all your computer building needs. Competitive pricing, fast shipping, and now, I can say through personal experience, a comprehensive and efficient returns department.

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