"Truly awful customer service. I needed to return an item - a cover that did not fit the phone it was supposed to fit. It was ordered from the Alcatel accessory shop, turned out to be a tentacle of Expansys. The customer service department appears to be Orange in South Africa. I wrote to the CEO and someone phoned me and left a message. I rang the number back and got another company who seemed never to have heard of Expansys. I did eventually get a refund but dealing with these various companies was truly awful."