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2018-08-25
1/5
Terrible Company That Never Even Shipped the Products - DO NOT USE
"I ordered a few air filters from this company over a month ago (July 23rd) and they still haven't shipped. I got an email from the company saying they were going to be delayed 5-7 business days - this initial delay was annoying, but I thought as long as the products eventually show up, it should be fine.
About a week after the 5-7 business day window ended, I decided to email and call the company's customer support after hearing nothing. They assured me it would ship a week later by the 21st of August (nearly a month after I ordered). Well, it is now the 25th of August, and I haven't heard any follow ups from this company, nor have I received any shipping tracking info like they assured me I would.
It's the weekend and their customer support is down, but I felt that enough time has passed, and they have performed terribly enough that I should leave a review to warn any other prospective customers.
I will try to follow up with their support, yet again. But I doubt much can be done to change my review, but I will update if this takes a miraculous turn (can't get much more disastrous than this)."
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