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2016-03-04
1/5
Please read the review before buying!
"Please read the review before buying! Long story short...they messed up my order, sent me an HORRENDOUS looking backdrop and blamed me for picking the wrong order. They never pick up the phone and when I finally reach a person, she said she'll send out the correct item. 3 weeks have passed and I haven't heard anything so I call them again and guess what? No answer. I had to contact them by email to finally reach a person. A lady said she talk to management about my issue and said she'll send out the correct order once i pay for shipping to return the item. Why should I have to pay for shipping to return the wrong item that they messed up on? By this time I'm already upset because It shouldn't have taken this long! I told her to keep my money and I donated the backdrop to a homeless man who might have some use for it this morning. Bad Business overall! I'm a full-time pro photographer who spend hundreds of dollars on these stuff every year and I'm taking my business elsewhere. STAY AWAY FROM BACKDROP OUTLET."
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