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Rating 2/10

covered up the UPC and sent me the wrong book

I ordered a text book from them. A math book that was supposed to come with an online access code (you pay extra for that). They took a non-access code version, pasted a false UPC code over the real one and sent that to me. Their customer service reps were outrageously bad. Did not care one bit. Wanted to charge me to send it back and charge a restocking fee. Asked to speak to a manager. She sent me a return label and said they would refund 100%. I do not really believe that will happen, but have documented so will dispute the VISA charge if necessary. BN - never again.

Rating 4/10

did not work for me

Be careful buying from Raise. There are gotchas when you try to use the cards they sell and they will be no help at all. If there is a problem, that you could not anticipate, they will just say it is your problem. Their customer service reps can be snide and sarcastic. Discounts are not good enough to justify.

Rating 10/10

they always do a great job.

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