"Lost my order shipment and half-heartedly tries to help.
I ordered 2 batteries for a RC helicopter, waited two months (from Hong Kong to US), contacted them, and they told me to wait longer. I waited 3 months, and they finally did research and identified it as "lost". Now they want to charge me an extra $1.70 to get a tracking number on a new shipment which will take 2 months. DO NOT do business with this company. Awful support."