- STORE REVIEWS
- PRODUCT REVIEWS
1/5
"There is no invoice number, only order number, which I provided above. I purchased two 128MB SDRAM memory chips from Computer-Memory-Store.com on August 5, 2005. I received them on August 9, 2005, after nstallation my computer did not work at all. So I sent an e-mail to their tech support.
after 24 hours, I received no reply, so I sent another then another, finally after one week, I requested an RMA number so I could return them. Still received not reply, so I sent them back U.S.mail return receipt requested ( which cost me $8.00 to send) The total cost of the purchase was $52.00, less $2.00 for insurance, so I am due back $50.00. I received the return receipt signed, so that shows that they received it. I also informed m,y credit card company. They inturn notified Computer-memory-Store.com about giving me credit back to my account. Instead of giving me the full $50.00 back they gave me only $42.50, with no explaination what they were charging me $7.50 for. My order show free ground
shipping, and their site shows 100% money back guarantee. I am still fighting this, and my credit card compay is still looking into it. I am also notifing the BBB. I am writing this because I do not want to see other people get cheated, as they are doing to me, plus all the aggravation. I am 70 years old and cna not afford to throw money away.
Myron Baron"
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Variety of brands and products offered
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Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
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Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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