- STORE REVIEWS
- PRODUCT REVIEWS
2002-12-21
5/5
"I ordered a Fuji 3800 Digital camera as a gift, using Amazon.Com. Tech Depot provided excellent service at a very decent price. Ground shipping/handling was $6.99 using UPS to the state of Washington(5 days), and there were no state taxes."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
2002-10-28
5/5
"Truly great service and a very nice radio that performs as advertised. I saved some money($30) by buying a returned radio from the clearance bin. It came in absolutely perfect new factory condition. I must commend the company that the actual shipping costs were three dollars higher than what I was charged by Crane. I would highly recommend them to anyone looking for a high quality radio and great service."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
"I accidentally used the wrong address when I placed my orders with Thomas Distributing. I contacted them using email, rather than phoning them. Tammie, the great customer service representative that she is, was able to resolve my problem, much to my amazement. They are simply one of the best companies do to business with there is. They offer fast delivery, are reliable, fair and have some of the best products available."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
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